Job Description
Graduate of an accredited medical assistant program; received and maintains the credentials associated with passing a national certification exam from one of the following organizations: American Association of Medical Assistants (AAMA), American Medical Technologists (AMT), National Health career Association (NHA) and the National Center for Competency Testing (NCCT).
Under general supervision of licensed personnel, the Medical Assistant (MA) is responsible for continuous, efficient and smooth patient flow in the outpatient/ambulatory setting. The Certified MA is the patient liaison through both clinical and administrative responsibilities. This position plays an important role in in the hospital’s revenue cycle process, clinical operations, and patient experience. The MA responds to hourly variations in patient volume, clinician and room availability to continually maximize efficient use of space and resources in the clinic; identifies and provides necessary clinical and administrative preparation pertaining to patient care according to protocols; assists with patient care as warranted and within their scope of practice.
This combined position is designed for clinics where cross-trained MA’s are required to perform both administrative and clinical duties on a regular basis to ensure operational efficiency.
PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS:
ADMINISTRATIVE SUPPORT
Qualifications
JOB KNOWLEDGE AND SKILLS:
EDUCATION:
EXPERIENCE:
LICENSES, CERTIFICATIONS, ETC.
AGE SPECIFIC COMPETENCIES:
Possesses and applies the skills and knowledge necessary to provide care to patients throughout the life span, with consideration of aging processes, human development stages and cultural patterns in each step of the care process. This includes:
WORKING CONDITIONS/PHYSICAL DEMANDS:
Additional Information
AMERICANS WITH DISABILITIES STATEMENT:
Must be able to perform all essential functions of this position with reasonable accommodation if disabled.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. New England Medical Center reserves the right to modify position duties at any time, to reflect process improvements and business necessity.
All your information will be kept confidential according to EEO guidelines.