POSITION SUMMARY:

• Provides consultation services by working in partnership with internal and external clients to identify, develop and implement organization development strategic initiatives that enhance performance, productivity, employee engagement and facilitate continuous learning and improvement to support health system goals and strategies.
• Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values.

MINIMUM QUALIFICATIONS:

Education:

• Master’s degree in education, organization development, communication, healthcare administration, human development, human resources, organization psychology, or related field required.

Licensure/Certification/Registry:

• Association for Talent Development Improving Human Performance Certificate within two years of hire.
• Designed Learning Flawless Consulting Certification within one year of hire.

Experience:

• Minimum of three to five years experience in organization development, human resources, workforce development or business with proven consultative and diagnostic skills.

Other Knowledge/Skills/Abilities:

• Demonstrate assessment, consultation and excellent human relation skills to work with a broad range of people in diverse settings, both internal and external to MHS.
• Demonstrate ability to handle multiple projects at once, and execute learning plans from start to finish including the development, measurement and reporting of key performance indicators and outcomes.
• Advanced facilitation skills coupled with exceptional listening skills; strong oral and written communication skills; demonstrated competency in presentations, classroom and small group instruction.
• Demonstrate ability to evaluate and measure the quantitative and qualitative impact of educational initiatives to make sound, data-based decisions and show return on investment.
• Demonstrated understanding of adult learning styles and instructional methods.
• Demonstrated proficiency with computer/technical skills with reporting and presentation tools utilizing Microsoft Office applications.

Required Skills Required Experience

QUALIFICATIONS:

EDUCATION/CERTIFICATION:

• High school graduate or equivalent related experience
• Valid driver's license necessary
• Auto insurance levels that meet UNFI requirements

EXPERIENCE:

• Prior customer service experience in a retail setting
• System Implementation Preferred

KNOWLEDGE:             

• •  

    SKILLS/ABILITIES:

    • Excellent customer service skills
    • Good communication skills
    • Organization skills and attention to detail
    • Basic math abilities
    • Ability to work independently

    PHYSICAL ABILITIES:

    • Ability to get in and out of car multiple times per day
    • Drive to and from accounts safely in city, rural and expressway conditions
    • Ability to set up displays, fixtures, shelving and products
    • Able to tolerate exposure to store and warehouse conditions including wide variances in temperature, dust and dirt
    • Ability to lift up to 40 lbs

     

    EEO/VETERANS/DISABLED