ABOUT STAMFORD HEALTH
Stamford Health is a non-profit independent healthcare system with more than 3,500 employees committed to compassionately caring for the community and offering a wide-range of high-quality health and wellness services. Patients and their families can rely on comprehensive person-centered care through the system’s 305-bed Stamford Hospital; Stamford Health Medical Group, with more than 30 offices in lower Fairfield County offering primary and specialty care; a growing number of ambulatory locations across the region; and support through the Stamford Hospital Foundation. Stamford Health is also a major teaching affiliate of the Columbia University College of Physicians and Surgeons. Dedicated to being the community’s most trusted healthcare partner, Stamford Health puts patients first to build long-lasting relationships. For more information, visit StamfordHealth.org. Like us on Facebook and follow us on Twitter, YouTube, and Linked In.
STAMFORD HEALTH IS COMMITTED TO PREVENTING THE SPREAD OF INFECTIOUS DISEASES AND CARES ABOUT YOUR HEALTH AND THE HEALTH OF OUR EMPLOYEES. TO THAT END, IF YOU ARE INVITED TO INTERVIEW IN ONE OF OUR OFFICES/CAMPUSES, AND YOU OR A MEMBER OF YOUR FAMILY AND/OR SIGNIFICANT OTHER IS EXPERIENCING SYMPTOMS (I.E. FEVER, COUGHING OR OTHER RESPIRATORY SYMPTOMS) AND HAVE TRAVELED OUTSIDE THE TRI-STATE AREA IN THE PAST 14 DAYS, OR YOU SIMPLY DON’T FEEL WELL, PLEASE INFORM THE HR REPRESENTATIVE IMMEDIATELY SO WE MAY SCHEDULE YOUR INTERVIEW FOR A LATER DATE.
JOB SUMMARY:
The Medical Assistant will assist in the delivery of care in the ambulatory setting under the direct supervision of a licensed nurse or physician.
MAJOR ACCOUNTABILITIES / CRITICAL RESPONSIBILITIES:
- Provide patient care in outpatient physician practice under the direction of the practicing physician, physician assistant, or licensed nurse.
- Assist with other clinical and clerical duties to ensure optimization of patient experience within the practice.
- Welcomes patients by greeting them, in person or on the telephone; answering or referring inquiries.
- Prepares patients for the health care visit by directing and/or accompanying them to the examining room; providing examination gowns and drapes; helping them to position themselves for the examination and/or treatment; arranging examining room instruments, supplies, and equipment.
- Verifies patient information by interviewing patient; reviewing and/or recording medical history; taking vital signs; confirming purpose of visit or treatment.
- Supports patient care delivery by helping health care providers during examinations; preparing laboratory specimens; performing basic laboratory tests on the premises; disposing of contaminated supplies; sterilizing medical instruments; drawing blood; preparing patients for x-rays; taking electrocardiograms; removing sutures; changing dressings.
- Counsels patients by transmitting physician's orders.
- Completes records by recording patient examination, treatment, and test results.
- Schedule hospital procedures, surgeries and tests. Precert and obtain test results.
- Handle phone calls and messages for prescriptions, notes, forms, etc.
- Complete disability and insurance forms.
- Maintain clinical flow in all areas of the practice.
- Keeps supplies ready by inventorying stock; placing orders; verifying receipt.
- Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs in collaboration with the Office Manager.
- Maintains safe, secure, and healthy work environment by following, and enforcing standards and procedures; complying with legal regulations.
- Maintains patient confidence and protects operations by keeping patient care information confidential.
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- Serves and protects the physician or health care provider practice by adhering to professional standards, policies and procedures, federal, state, and local requirements.
- Updates job knowledge by participating in educational opportunities; reading professional publications; participating in professional organizations.
- Maintains knowledge in area of medical terminology.
- Maintain open lines of communication with staff, physicians, and others.
- Ensure ongoing commitment of excellent customer service and supports the customer service plan.
- Practice and adhere to Stamford Health’s “Code of Conduct” philosophy, SHMG’s Standards for Service Excellence and organizational values of: Teamwork, Integrity, Compassion, Respect and Accountability.
- Completes required continuous training and education, including department specific requirements.
- Complies with departmental organizational policies and procedures and adheres to external agency requirements.
- Perform other duties as assigned.
Required Skills
QUALIFICATIONS/REQUIREMENTS:
- High School Diploma or equivalent.
- Diploma from accredited Medical Assistant school/program.
- Two years job experience preferred.
- Demonstrate basic computer skills.
- Effective communication skills, both verbal and written English proficiency required
- Demonstrate willingness to work in a team environment.
- Demonstrate flexibility due to unexpected changes in workload.
- Demonstrate ability to work independently and as a team player.
- Strong organizational skills.
- Superior customer service skills.
- Must be able to lift a minimum of 25 pounds.
Required Experience