POSITION SUMMARY

The Entertainment Concert and Event Coordinator is responsible for ensuring the safe, smooth, and efficient operation of the Concert Venue and Live Music/Event Venues, as well as maintaining the cleanliness of their locations area/locations in both guest view and back areas during their assigned shift(s). The Entertainment Concert and Event Coordinator is responsible for providing and ensuring excellent Guest Service. The Entertainment Concert and Event Coordinator directly works with concert vendors, contractors, and production/tour companies to ensure concerts and event operations operate in a smooth a safe fashion.  Work outdoors in all weather conditions and often perform physically demanding tasks. Professionalism and a positive attitude must be displayed at all times. 

 

ESSENTIAL FUNCTIONS

• Organize, facilitate, and coordinate all concert acts, live music bookings, and additional Entertainment events
• Work directly with production company, local vendors, departments/divisions internally, and artist tour/production managers to ensure smooth event
• Ensure operation meets the company standards for quality, service, safety, and financial efficiency
• Ensure compliance with all park and department operational and safety policies and procedures
• Upkeep and ensure concert stage venue, live music stage venue, and back of house areas, including technical components, assets, and general housekeeping
• Work cross-functionally with other divisions/departments as needed
• Work with Entertainment Team Lead and Entertainment Operations Manager cross-functionally
• Must be willing to work outside his or her zone of assignment to fulfill general park needs on occasion
• Ensure compliance with all Herschend Family Entertainment and Wild Adventures policies and procedures
• Represents the company to guests and other team members in a positive and friendly manner
• Satisfies Wild Adventure’s standards for performance and conduct. For example, reports to work regularly and on time
• “Create Memories Worth Repeating” for our Guests by exceeding guest expectations
• Perform other duties as assigned

 

WORK ENVIRONMENT: Position requires outdoor work in all weather conditions and in presence of dust and odors. Team Members are susceptible to the exposure of various chemicals, bodily fluids and blood borne pathogens, prolonged exposure to sunlight or rainy conditions.

 

COMPENSATION: Competitive starting hourly pay rate.

 

BEYOND PAYDAY PERKS:

• FREE Season Admission to Wild Adventures For You and One Guest
• Complimentary Tickets To Give To Others
• Exclusive Team Member Events
• Park Wide Discounts
• Internal Promotions / Career Development Opportunities
• Team Member Recognition and Prizes
• Wholesome, family-oriented work environment

 

WILD ADVENTURES IS AN EQUAL OPPORTUNITY EMPLOYER; REASONABLE ACCOMMODATIONS MAY BE MADE TO ENABLE QUALIFIED INDIVIDUALS WITH DISABILITIES TO PERFORM THE ESSENTIAL FUNCTIONS.

Required Skills

COMPETENCY STATEMENT(S)

• Energetic - Ability to work at a sustained pace and produce quality work. 
• Enthusiastic - Ability to bring energy to the performance of a task. 
• Friendly - Ability to exhibit a cheerful demeanor toward others. 
• Safety Awareness - Ability to identify and correct conditions that affect employee safety. 
• Working Under Pressure - Ability to complete assigned tasks under stressful situations. 
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures. 
• Accountability - Ability to accept responsibility and account for his/her actions. 
• Accuracy - Ability to perform work accurately and thoroughly. 
• Adaptability - Ability to adapt to change in the workplace. 
• Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace. 
• Initiative - Ability to make decisions or take actions to solve a problem or reach a goal. 
• Self-Motivated - Ability to be internally inspired to perform a task to the best of one’s ability using his or her own drive or initiative.

 

 

PHYSICAL DEMANDS

N (Not Applicable)

Activity is not applicable to this position.

O (Occasionally)

Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently)

Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly)

Position requires this activity more than 66% of the time (5.5+ hrs/day)

 

Stand

C

 

Lift/Carry

 

 

Walk

C

 

    10 lbs or less

C

 

Sit

O

 

    11-20 lbs

C

 

Manually Manipulate

C

 

    21-50 lbs

O

 

Grasp

C

 

    51-100 lbs

O

 

Reach Outward

F

 

    Over 100 lbs

N

 

Reach Above Shoulder

F

 

 

 

 

Speak

C

 

Push/Pull

 

 

Climb

O

 

    12 lbs or less

F

 

Crawl

O

 

    13-25 lbs

F

 

Squat or Kneel

O

 

    26-40 lbs

O

 

Bend

F

 

    41-100 lbs

N

 

 

 

 

 

 

 

OTHER PHYSICAL REQUIREMENTS

   Vision (Near, Distance, Color, Peripheral, Depth)

   Sense of Sound - ability to hear with both ears

   Sense of Smell

   Sense of Taste

   Sense of Touch

Required Experience

EXPERIENCE: Event planning and execution experience preferred

EDUCATION: High School Graduate or GED preferred

COMPUTER SKILLS: Competency in basic computer applications, including Microsoft Office Word, Excel, and Outlook

OTHER REQUIREMENTS:

• Must be at least 18 years of age.
• Must be able to read, write, and speak English
• Must be able to wear appropriate job-specific personal protective equipment (PPE)
• Must be available to work days, evenings, weekdays, weekends and holidays as needed
• Must have reliable transportation

COMPETENCY STATEMENT(S)

• Energetic - Ability to work at a sustained pace and produce quality work. 
• Enthusiastic - Ability to bring energy to the performance of a task. 
• Friendly - Ability to exhibit a cheerful demeanor toward others. 
• Safety Awareness - Ability to identify and correct conditions that affect employee safety. 
• Working Under Pressure - Ability to complete assigned tasks under stressful situations. 
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures. 
• Accountability - Ability to accept responsibility and account for his/her actions. 
• Accuracy - Ability to perform work accurately and thoroughly. 
• Adaptability - Ability to adapt to change in the workplace. 
• Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace. 
• Initiative - Ability to make decisions or take actions to solve a problem or reach a goal. 
• Self-Motivated - Ability to be internally inspired to perform a task to the best of one’s ability using his or her own drive or initiative.

 

 

PHYSICAL DEMANDS

N (Not Applicable)

Activity is not applicable to this position.

O (Occasionally)

Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently)

Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly)

Position requires this activity more than 66% of the time (5.5+ hrs/day)

 

Stand

C

 

Lift/Carry

 

 

Walk

C

 

    10 lbs or less

C

 

Sit

O

 

    11-20 lbs

C

 

Manually Manipulate

C

 

    21-50 lbs

O

 

Grasp

C

 

    51-100 lbs

O

 

Reach Outward

F

 

    Over 100 lbs

N

 

Reach Above Shoulder

F

 

 

 

 

Speak

C

 

Push/Pull

 

 

Climb

O

 

    12 lbs or less

F

 

Crawl

O

 

    13-25 lbs

F

 

Squat or Kneel

O

 

    26-40 lbs

O

 

Bend

F

 

    41-100 lbs

N

 

 

 

 

 

 

 

OTHER PHYSICAL REQUIREMENTS

   Vision (Near, Distance, Color, Peripheral, Depth)

   Sense of Sound - ability to hear with both ears

   Sense of Smell

   Sense of Taste

   Sense of Touch