Billing/Collections Representative Facility Name Old Vineyard Behavioral Health Services Location WINSTON-SALEM, NC 27104 US (Primary) Career Area Professional Category Accounting Job Description At Old Vineyard Behavioral Health Services, we are helping to create brighter, healthier futures for our patients and their families. We are the Piedmont Triad's only private psychiatric hospital meeting the chemical dependency illnesses and behavioral healthcare needs of those in our community. Our 162-bed inpatient services for adolescents through senior adulthood offers comprehensive and individual assessments, psychiatric evaluation and medication stabilization, daily group therapy and personalized aftercare planning. We also offer a Partial Hospitalization and Intensive Outpatient Treatment Program to ensure the continuum of care for our patients. Old Vineyard is accredited by The Joint Commission and certified by the Centers for Medicare and Medicaid Services. We are passionate about our work and are looking for individuals who share in this passion. We are currently seeking a Billing/Collections Representative to join our talented and caring team. Our ideal candidate will possess the ability to perform in a diverse environment with focus on patient and customer service, building and maintaining positive working relationships with all hospital customers and demonstrating professional, effective communication skills. The preferred candidate will have a proven background of success in the field of healthcare collections and physician billing issue resolution. This position works Monday through Friday from 8:00 a.m. till 5:00 p.m. Old Vineyard offers competitive pay and an excellent benefits package, including: * Medical, Dental and Vision coverage * Basic and Supplemental Life Insurance * 401(k) with Matching Contribution * Other Voluntary Supplemental Benefits (Short-Term & Long-Term Disability, Employee Discount Program, Employee Assistance Program, Auto/Home Insurance, Pet Insurance, Identity Protection, etc.) * Tuition Reimbursement * Paid Time Off and Paid Sick Leave Responsibilities and Duties The Billing/Collections Representative will have experience in a healthcare setting with the following duties: * Use of proven strategies in contacting customers to negotiate and collect payment within specific guidelines and laws * Review/check status of outstanding claims * Submit corrected/replacement claims * Resolve/appeal denied claims with various health insurance carriers * Proper billing to payment Job Requirements * High school diploma or equivalent required; some college preferred * 1-year minimum experience in medical billing/collections * Knowledge of medical billing and collections and the ability to apply the knowledge to patient accounts * Demonstrated knowledge of medical terminology * Must have strong computer skills including proficiency in Microsoft Office Suite * Must have strong written and verbal communication skills