Unit Clerk, Ummc Midtown Campus - Prn
Unit Clerk, UMMC Midtown Campus - PRN Job ID: 62982 Area of Interest: Clerical Location: Baltimore, MD US Hours of Work: PRN hours, rotating shifts based on needs of ED Job Facility: UMMC Midtown Campus Employment Type: Supplemental/Per Diem Shift: ROTATING What You Will Do: UMMC Midtown is seeking a PRN Unit Clerk: Main Function: The Unit Clerk works under the direction of the licensed professional nurse and/or Clinical Manager to perform secretarial/clerical duties associated with clinical nursing. The unit clerk is responsible for processing providers orders, communication, and other general clerical duties of the nursing unit. The unit clerk must be able to organize and handle a multiple task environment while maintaining excellent customer service skills and a calm demeanor. Duties and Responsibilities: 1. Demonstrates the knowledge and skills necessary to provide assistance appropriate for the patients on their assigned unit/department. 2. Participates in unit activities. 3. Answers patient call systems at nursing station and informs nursing staff of patient needs. 4. Maintains a clean, safe, orderly environment. 5. Initiates and maintains patient medical records for admissions, discharges, and transfers. 6. Processes provider orders accurately and in a timely manner, consistent with policy and procedures. 7. Performs clerical duties such as faxing, copying, telephone, paging, computer entry, and printer management. 8. Processes department mail and maintains reports, logs, and forms. 9. Demonstrates awareness of clinical priorities, STAT orders, and patient issues requiring immediate attention. 10. Assists with supply management and equipment maintenance processes. 11. Participates in cost containment measures by utilizing supplies efficiently, recording all charges accurately, and utilizing work time productivity. 12. Maintains open communication with patients, physicians, visitors and co-workers by greeting individuals and introducing self. Speaks in a polite, clear, calm voice. 13. Exhibits telephone courtesy by identifying self and unit, answering or delivering messages in a clear, concise, friendly voice and relaying accurate messages. 14. Respects the patients rights, under Maryland law, to strict confidentiality concerning their condition, care and treatment. 15. Attends 75% of staff/unit clerk meetings and actively participates in meetings. 16. Demonstrates support and compliance with UMMC Midtown Campus mission, values, philosophy, goals, objectives and policies. 17. Performs additional functions to assist the Clinical Manager/Charge Nurse and other activities assigned. What You Need to Be Successful: Education: High school graduate or GED required. Medical Terminology preferred. Experience: One year health care facility experience preferred. Computer skills required; minimum of keyboard skills. Positive interpersonal/communication skills. We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.