Job Description

The Shift Coordinator serves as the on-site shift resource for the Medical Center 24 hours/7days per week. The Shift Coordinator collaborates, coordinates, and communicates with administration, physicians, nurse management, staff, patients and support services and external agencies to facilitate the delivery of quality patient care. In collaboration with nurse managers, the Shift Coordinator assumes administrative responsibility for the Department of Nursing for assigned shift. Serves as a liaison between Maryland Access Center (MAC) and nurse manager and assists unit personnel in problem solving, interpretation of institutional policies and procedures, and coordination of patient care services.

Qualifications

Education and Experience

• Graduation from an accredited School of Nursing with a Bachelor’s degree in Nursing required.
• Current licensure in the State of Maryland or eligible for licensure.
• Five or more years of nursing work experience in a Medical/Surgical and/or Critical Care unit is required.
• Charge nurse experience required.
• BLS/ACLS certification required.

Knowledge, Skills and Abilities

1. Knowledge of policies and procedures related to hospital emergency codes, discipline and disaster plan is needed for resolving administrative and clinical matters.
2. Ability to deliver various educational programs to the off-shift nursing staff related to nursing care and standards, legal principles, CPR and the like.
3. Ability to respond, investigate, identify and problem-solve regarding issues related to administrative and clinical matters that require immediate and decisive action.
4. Ability to manage staff related to personnel issues such as absenteeism, tardiness, performance standards and to take the appropriate action.
5. Highly effective verbal and written communication skills are required to interact with patient families, departmental units, and medical staff on all essential matters and to instruct and evaluate nursing staff.
6. Ability to demonstrate knowledge and skills necessary to provide care appropriate to the patient population(s) served. Ability to demonstrate knowledge of the principles of growth and development over the life span and ability to assess data reflective of the patient's requirements relative to his or her population-specific and age specific needs.

Patient Safety

Ensures patient safety in the performance of job functions and through participation in hospital, department or unit patient safety initiatives.

1. Takes action to correct observed risks to patient safety.

2. Reports adverse events and near misses to appropriate management authority.

3. Identifies possible risks in processes, procedures, devices and communicates the same to those in charge.

Additional Information

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