Qualifications
** Education and Experience**
- High School Diploma equivalent (GED).
- Six months general office experience. Experience in a patient care or service setting is preferred.
** Knowledge, Skills and Abilities**
- Ability to perform duties of a clerical nature, including filing, photocopying and basic keyboard skills. Ability to use computer systems in order to access and manage patient data.
- Ability to demonstrate courteous phone etiquette.
- Ability to organize work priorities, perform several duties simultaneously, and function in stressful situations.
- Highly effective communication and interpersonal relationship skills are required to effectively interact with patients, families, nurses and other staff.
- Demonstrates a professional and customer-oriented appearance and demeanor at all times.
- Ability to maintain confidentiality of all patient data (verbal, written, electronic).
** Patient Safety**
- Ensures patient safety in the performance of job functions and through participation in hospital, department or unit patient safety initiatives.
- Takes action to correct observed risks to patient safety.
- Reports adverse events and near misses to appropriate management authority.
- Identifies possible risks in processes, procedures, devices and communicates the same to those in charge.
Additional Information
All your information will be kept confidential according to EEO guidelines.