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Veterinary Client Service Representative

SERC Physical Therapy

Veterinary Client Service Representative

Kansas City, MO +1 location
Full Time
Paid
  • Responsibilities

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    SERC Physical Therapy, a brand partner under Upstream Rehabilitation, is looking to hire an exceptional Physical Therapist to join the Upstream Family. We proudly serve our communities with the most effective, clinically superior physical therapy services utilizing evidence based care and focused on providing remarkable customer service experiences. Our Upstream Family boasts the most advanced certified clinicians in the industry.

     

    REQUIREMENTS:

    • Current or pending state licensure
    • Graduate from an accredited Physical Therapy Program
    • Drive to pursue personal and professional goals

    RESPONSIBILITIES:

    • Specialized evaluations and evidence based treatment based on each patients specific needs
    • Engagement with patients, with clinical teammates and within your organization
    • Setting and achieving personal and professional goals
    • Understand and live the company’s mission, vision, values and operational standards

    COMPANY PERKS:

    • Excellent benefits package, including 401k matching, health, dental, PTO & more!
    • New Grad mentoring & onboarding
    • Professional Development courses
    • Partnership
    • Continuing Education (URI) + dollars allowance + unlimited use of MedBridge
    • Investment from a company that wants you to succeed and thrive

    Upstream Rehabilitation has grown to be the third largest outpatient rehabilitation provider nationwide.  We proudly serve patients in over 750 clinics from coast to coast, and we operate as 23 brand partners within the Upstream family. We have made this possible by serving our patients with high quality care, a focus on remarkable customer service experiences, and providing professional growth opportunities through our partnerships and new clinic growth. We would love for you to be a part of the Upstream Family!

    Follow #URPTFamily on Linkedin, Instagram andFacebook

     

    We strive to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates, and we commit to continue to focus on diversifying every level of our workforce accordingly.

     

    Required Skills Required Experience

  • Qualifications

    PERSONALITY/ATTITUDE REQUIREMENTS

    • Able to project Dollywood’s image by being genuinely friendly and caring and by taking pride in their work
    • Must be self-motivated and disciplined
    • Must be able to prioritize and complete work assignments on a timely basis
    • Must maintain strict confidentiality and judgment regarding privileged information
    • Must be willing to constantly improve
    • Must have professional appearance with good personal hygiene
    • Must promote and support a team environment by cooperating and helping co-workers
    • Must adapt to changes easily
    • Must tolerate a fast-paced, hectic environment
    • Must show appreciation to others
    • Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines

    ESSENTIAL FUNCTIONS NECESSARY TO PERFORM JOB DUTIES 

    • Able to display and live out Lead with Love qualities strongly rooted in the Dollywood Company culture by being: patient, kind, humble, respectful, selfless, forgiving, honest and committed
    • Able to hear, see, and speak, read, and write in English
    • Able to smile and make eye contact to make a friendly impression when greeting guests, vendors and other employees
    • Able to maintain good personal hygiene
    • Able to get along with other employees to work out problems and resolve conflicts
    • Able to comprehend instructions, retain information, and follow recipes
    • Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends, and holidays as necessary
    • Able to tolerate a fast-paced, hectic environment, with flexibility to handle frequent changes in priorities
    • Able to prioritize tasks
    • Ability to move about in confined areas
    • Able to stand, balance, kneel, stoop, and bend to maintain clean work environment and serve guests
    • Ability to walk, sit, or stand for long/short periods of time
    • Ability to see near and far to safely operate equipment and negotiate work environment
    • Able to reach high and low to get supplies
    • Able to have manual dexterity to do detailed work
    • Able to make decisions by analyzing information allowing on-the-spot correction of guests concerns
    • Ability to recall information
    • Ability to hear directions and follow verbal instructions
    • Ability to tolerate extreme heat, extreme cold, and humidity necessary to work in kitchens, walk-ins, freezers, climate changes, and work outdoors
    • Ability to tolerate detergents and chemicals such as, but not limited to, dish liquids, bleach, Tide, degreaser, oven cleaner and other chemicals necessary to clean/sanitize equipment and environment
    • Ability to work with others in a friendly, positive manner
    • Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, holidays, and weekend shifts
    • Must be able to lift 30 pounds with or without 2-person lift. 30+ pounds require a 2-person lift
    • Must take Start Fresh training, as well as implement all safety aspects of Start Fresh training
    • Must be able to work and tolerate temperatures ranging from 0 to 120 degrees
    • Must comply with all Health Department, ServSafe, and Company regulations pertaining to safe food handling practices
    • Ability to read/understand written instructions and company policies/procedures
  • Locations
    Kansas City, MO • Gladstone, MO