Job Description

** Job duties include, but are not limited to:**

This dual role as a Veterinary Receptionist and Veterinary Assistant involves both client-facing and clinical responsibilities. You’ll help maintain the visual appeal of the hospital’s reception area, greet and welcome clients and patients, answer questions, triage concerns, manage calls and emails, schedule appointments for optimal efficiency, and handle check-ins, check-outs, and payments.

In addition, you’ll assist with patient care by restraining pets, triaging incoming cases, collecting and analyzing lab samples, performing diagnostic imaging, administering medications, and providing nursing care to hospitalized patients. Responsibilities also include communicating treatment plans effectively with clients, preparing for and assisting in surgery, and managing anesthesia.

Our team members offer compassionate emotional support to clients and must be comfortable handling a variety of medical outcomes with professionalism and empathy.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

** We’re looking for:**

• Minimum of 1 year of experience as a Veterinary Receptionist or Veterinary Assistant preferred
• Compassionate, calm, and professional demeanor with strong communication and teamwork skills
• Highly organized, detail-oriented, and able to multitask in a fast-paced environment
• Proficient with computers and capable of learning new systems quickly
• Skilled in patient restraint, sample collection, obtaining medical histories, processing lab tests, radiographs, and anesthesia monitoring (a plus!)
• Self-starter with a strong desire to continue learning and advancing your skills

Additional Information

** We offer our staff:**

** Pay: $18/hr and up depending on experience**

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Assistance Program
• Access to a CVA/CVT/CVPM Partnership through Penn Foster
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.

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