Job Description

WAYFINDER FAMILY SERVICES ensures that children, youth, and adults facing challenges always have a place to turn.

WAYFINDER IS COMMITTED TO ADVANCING IDEA (INCLUSION, DIVERSITY, EQUITY, AND ACCESSIBILITY).

Wayfinder believes inclusion, diversity, equity, and accessibility are essential to our excellence and our mission's execution. We value differences in the pursuit of inquiry and knowledge, mutual understanding, respect, trust, transparency, and cooperation. We are committed to creating a diverse and welcoming workplace that reflects the diversity of the communities we serve and includes individuals with diverse backgrounds and experiences. Individuals of color, women, LGBTQIA+, veterans and differently-abled persons are encouraged to apply.

IN EXCHANGE FOR YOUR TALENT, WAYFINDER OFFERS AN EXCELLENT BENEFITS PACKAGE, WHICH INCLUDES THE FOLLOWING:

• THE PROGRAM COORDINATOR IS A HYBRID ROLE AND CAN WORK FROM HOME APPROXIMATELY 50% OF THE TIME DEPENDING ON PROGRAM NEEDS.
• This role is eligible for Public Service Loan Forgiveness (PSLF)
• Competitive salary - Sign-on bonus for eligible roles
• Flexible schedules depending on the position (some offering hybrid)
• Medical insurance with a $30 premium per paycheck coverage plan (employee-only)
• Dental insurance 100% employer paid for HMO coverage plan (employee-only)
• 401(k) retirement plan with an employer match up to 4%
• 11 paid holidays per year and a generous paid time off policy
• Five paid winter holidays (between Christmas Eve & New Year's Day)
• Education Reimbursement Program
• Robust training opportunities: Shared Core Practice Model, Trauma-Informed Care, Evidence-based Practices
• Clinical Supervision for licensure

ROLE SUMMARY

The Program Coordinator collaborates with the Early Intervention Services program staff throughout the month to collect client service data, make needed entries into online billing platforms, create reports, keep track of performance metrics, and conduct outreach for the department.

• Maintains clinical records and central files according to Regional Center requirements and maintains productivity tracking for the program using Microsoft Excel
• Promotes census building for the program by contacting Regional Centers, social workers, and community organizations about our services
• Collects data from program staff on client outcomes and calculates percentages of goals met
• Coordinates the preparation of monthly and quarterly reports, including accessing Regional Center online billing portals to enter service data (Welligent and SANDIS)
• Audits staff timesheets in comparison to billing reports by county contract requirements
• Processes new referrals and coordinates any needed documentation with the referral source
• Represents Wayfinder Family Services programs at community vendor fairs
• Provides information regarding the different aspects and specifics of the Early Intervention Program
• Provides administrative support to Vision Impairment/Early Intervention Specialists and Program Director, including supply ordering, setting Zoom meetings, and collecting event RSVPs

QUALIFICATIONS

• Bachelor’s degree in Sociology, Psychology, Early Childhood, Child Development, or related field from an accredited college or university (preferred). Experience in case management may be considered instead of a bachelor’s degree.
• Must be highly organized and able to work in a multi-tasking and fast-paced environment.
• Experienced in organizing data, writing reports, and entering client information into online platforms.
• Strong background in billing tasks and file management with proficiency in Microsoft Excel and Word.

EMPLOYEE WELLNESS & SAFETY

Wayfinder is committed to creating an environment where employees and clients are safe. To meet this goal, we ask that employees be fully vaccinated (including boosters) against the COVID-19 virus as a condition of employment. All staff must demonstrate evidence of the first vaccine dose on or before their employment start date. Wayfinder will consider requests for exemption based on religious beliefs or medical accommodations. Wayfinder requires a thorough background screening process that includes fingerprinting and a health screening.

TRAUMA-INFORMED CARE

Wayfinder practices Trauma-Informed Care (TIC) principles which recognize the signs, symptoms, and widespread impact of trauma. Employees integrate the knowledge of Trauma-Informed Care into policies, procedures, and practices to prevent re-traumatization which promotes the healing of families, youth, individuals, and communities.

WAYFINDER IS AN EQUAL OPPORTUNITY EMPLOYER.

Company Description

Wayfinder Family Services is a non-profit whose mission is to ensure that children, youth, and adults facing challenges will always have a place to turn. We provide a wide array of child welfare, mental health, and rehabilitative and support services for foster youth, the developmentally disabled, and the visually impaired. We are looking for staff members who share our values of inclusion, empathy, collaboration, and innovation. We are committed to integrating the goals of diversity, equity, and inclusion into all aspects of our organization and our work.