Workstation Technician Job ID 2018-13591 Position Type Full-Time Department IT Service Operations Facility WellStar Shared Services Category Information Systems and Technology City Austell Shift Days State Georgia Overview At WellStar we all share common goals. Thats what makes us so successful and such an integral part of our communities. We want the same things, for our organization, for our patients, and for our colleagues. As the largest not-for-profit healthcare system in Georgia, this means we pride ourselves on investing in the communities that we serve. We continue to provide innovative care models, focused on improving quality and access to healthcare. Responsibilities The Information Technology department is hiring a Workstation Technician to join its team. The Workstation Technician is responsible for installation, support, inventory, system enhancements and management of networked and non-networked hardware i.e. desktops, printers, and peripherals. Installation, support, inventory and management of local system applications. In addition, the Workstation Technician is responsible for problem resolution/troubleshooting/training and communicating with the end users in a timely and customer oriented manner. Assisting with the deployment and maintenance of service level agreements with appropriate reporting and documentation of support. All other duties as assigned. Qualifications Required Minimum Education : High School diploma or Equivalent required. Associate or Bachelors degree in computer science or related field preferred. Two years equivalent work experience in lieu of education will be considered. Required Minimum Experience : Minimum 2 years experience preferred in customer service/desktop, networking software/hardware and operating system support. Required Minimum Skills : Desktop operating systems, hardware, printers and peripherals (i.e. scanners, PDAs, CEs, etc.). Desktop applications (i.e. Internet browsers and Microsoft Office products etc.). Networking environments, Microsoft and Novell. Strong communication, presentation and customer relation skills. The individual must be able to communicate and have good team building skills.