PURPOSE:

Accepts, verifies and processes medication refills via EMR, fax, voicemail and phone.

ESSENTIAL DUTIES/RESPONSIBILITIES:

• Works closely with individual providers and nurses to process refill requests in the most efficient manner possible.

• Monitor patient assistance program, inventory medications and assist patients with program certifications.

• Performs data entry

• Refills protocol medications

• Retrieves calls from voicemail and pharmacy voice recorder

DEPARTMENT SPECIFIC

1. Demonstrates ability to transcribe medication dosage and quantity accurately into EMR system.

2. Adheres to hotline and other routine refills@ policy (3.7.9.1).

3. Understands policy regarding ordering of controlled/schedule drugs.

4. Cross-trained to cover in Med Room if needed.

OTHER DUTIES:

• As assigned by supervisor

EXPECTED HOURS:

      Monday - Friday, 7:00am - 3:30pm

Required Skills

Required Experience

QUALIFICATIONS

REQUIRED:

• Certified Pharmacy Tech
• 2 years experience working in a pharmacy setting

PREFERRED:    

• Experience processing refill requests within EMR system.

ADA PHYSICAL DEMANDS:

Rarely (Less than .5 hrs/day) Occasionally (0.6 – 2.5 hrs/day) Frequently (2.6 – 5.5 hrs/day) Continuously (5.6 – 8.0 hrs/day)

PHYSICAL DEMAND

REQUIRED?

FREQUENCY

Standing

Frequently

Sitting

Continuously

Walking

Occasionally

Kneeling/Crouching

Rarely

Lifting

Rarely