Sorry, this listing is no longer accepting applications. Don't worry, we have more awesome jobs for you.

Migration Technician (Windows 10)

Woongjin, Inc

Migration Technician (Windows 10)

Ridgefield Park, NJ
Full Time
  • Responsibilities

    Job Description

    The candidate will interact with customers on a daily basis and must have sharp organizational and communication skills in order to schedule customer visits and meet the target time given to complete tasks.


    • Complete and troubleshoot Data Migration from old pc to new pc.
    • Test and clean PCs, laptops and other related hardware as needed.
    • Maintain, analyze, and troubleshoot software and computer peripherals as needed during the upgrade.
    • Set up, configure and add all required hardware during upgrade.
    • Restore all user and configuration data from user’s backup.
    • Migrate from Local domain to Global domain with script.
    • Provide resolution of end user’s technical issues post migration.
    • Provide technical support to end users via telephone or desk side after migration as needed.
    • Assure that all tickets requiring follow up work and/or calls are resolved to closure within target.
    • Assist in researching and documenting improvements to processes upon discovery.
    • Assist coworkers in resolution of end users’ technical issues post migration.
    • Able to perform in a fast-paced environment.
  • Qualifications


    • Bachelor’s degree preferred or the equivalent combination of education and/or experience
    • IT Helpdesk Support in 1000 + Corporation: 2 years (Required)
    • Strong working knowledge of core applications including Active Directory, Windows OS, Active
      Directory, Microsoft Office, and Imaging Software
    • Previous Windows 10 upgrade project experience required (at least 1 year)
    • Experience with standard technical support concepts, practices, and procedures
    • Strong verbal and written communication skills
    • Must be self-motivated to meet deadlines
    • Able to follow procedures with little to no immediate supervision
    • Ability to lift equipment up to 25 pounds

    Additional Information

    All your information will be kept confidential according to EEO guidelines.

  • Industry
    Hospital and Health Care