Job Description

Logistics Inbound Control Tower Coordinator: supports the control tower which monitors, coordinates, and operationally handles inbound freight forwarding flows across all modes of transport

• Identify various risks that can occur at the time of concluding a contract or business execution and establish alternatives to hedge them.
• Resolve issues through close relationships with shipping companies and execution companies (such as rail companies, trucking/drayage companies, and port terminals) and secure favorable transportation resources and fares compared to competitors. This includes monitoring delivery progress from main ocean shipping vessels to final delivery destinations.
• Making simple tools to manage regular shipment monitoring status and report to upper management, customers, and HQ
• Analyze data to find out the pending issues in terms of seamless movement and share with related parties to resolve the issues.
• Monitor and compare with the actual performances of the spot freight based on the Key Performance Indicator
• Establish delivery status reports and share them with customers
• Establish a plan for innovation tasks in regions/bases, check logistics costs, and discover cost reduction tasks.
• Identify pending operational issues in regions/bases to establish solutions and inspection standards for each type of logistics such as warehouse/inland transportation.
• Establish communication channels and regular meeting sessions with carriers, SSL, customers, and internal departments.
• Perform ad-hoc reporting, as required.
• Perform other job-related duties as required

Pay: $24 to $27/ hr

Qualifications

• 4+ years of experience in Logistics industry related including load planning, regional or hub operations management preferred
• Relevant Industry Knowledge required
• Bachelor’s Degree preferred, High school GED required
• Ability to build trustworthy relationships with customers at all levels (C Level, Managers, Staff)
• Excellent presentation, communication, and organizational skills
• Experience with vendor management
• Excellent problem-solving skills
• Proficient with Outlook, Microsoft Office applications PowerPoint, Word, especially Excel.
• TMS and WMS system experience preferred
• Ability to Prioritize, ability to shift one’s focus to urgent issues while not falling behind on other duties

Ability to commute:

• Santa Ana, CA 92707: must be able to commute (Required)

Additional Information

All your information will be kept confidential according to EEO guidelines.