IWMS(Integration Workplace Management System) Administrator
Job Description
Overall support of IWMS administration and operations of the General Affairs (GA) group.
PRINCIPLE FUNCTIONS:
· Daily administration of the system to monitor, reconcile, and assign work request tickets and provide guidance to SSI teams to improve efficiency and optimize the operation processes.
· Support teams to utilize the system functionalities and assist in troubleshooting errors and issues reported by SSI employees.
· Assist with planning and improving strategies of GA operations by presenting metrics, reports, and knowledge of system features.
· Guide teams through different modules being implemented and provide training and create training materials for internal use.
· Assist the affairs related to the efficient operation of facilities and resource management by collaborating with affiliates and partners.
· Develop and build professional relationship through conducting meetings with business partners to maximize the utilization of Archibus for SSI.
· Deliver efficient communication and announcements to SSI employees.
· Provide support to maintenance operations by generating and maintaining scheduled PMs, forms, reports, and logs.
· Manage moves with technicians and assist in space planning.
Qualifications
· Bachelor’s degree in Information System, Computer Science, Engineering or related fields
· System Administrator experience(related 2+ years) using Archibus or various IWMS software
· Solid knowledge of system operation and data management
· Familiarity with facilities, building management/maintenance, and office services functions, with direct experience in a facilities department preferred
· Conceptual knowledge of AutoCAD
· Strong problem solving and analytical abilities
· A solid understanding of space management processes and techniques
· Industry-related experience or technology implementation experience
PREFERRED QUALIFICATIONS:
· Excellent communication (verbal and written) and interpersonal skills
Additional Information
All your information will be kept confidential according to EEO guidelines.