Job Description

· Serves as a liaison between 3PL and company entities

· Maintain above 99% on time IOD collection (within one business day from delivery)

· Maintain above 95% on time POD collection (within team business days from delivery)

· Develop/maintain/analyze daily/weekly/monthly reports and KPIs to ensure operational excellence

· Producing and distribution of department reports to various groups/stakeholders within the Supply Chain network

· Provide status of shipments to various business units within the company

· Download and analyze daily snapshots from TMS and WMS

· Manually confirm deliveries [IOD] to TMS

· Manually upload POD’s to TMS

· Maintain daily communication with 3PL’s and carriers to ensure on time delivery

· Identify trends and issues that can adversely effect on time IOD/POD collection

· In depth understanding of logistics industry’s standards and best practices

· Attention to detail and ability to identify process improvements and streamline existing processes

· Adaptability in a fast-paced environment with the ability to manage and prioritize multiple time-sensitive tasks

· Exercise judgment within defined practices and policies in selection of methods and techniques for obtaining solutions

· Actively support team projects and effectively communicate with team members

· Ad hoc reporting/Project Management

Qualifications

· Bachelor’s Degree in Supply Chain preferred or 3+ years’ experience with 3PL warehousing, transportation and carrier management

· Strong interpersonal and communication skills including written, verbal, and active listening

· Able to identify standard problems, escalate, and make recommendations

· Advanced Excel knowledge including but not limited to pivot tables, VLOOKUP and other advanced formulas

· Advanced Microsoft Office (Outlook, PowerPoint, etc.) Microsoft Visio experience a plus

· System knowledge of SAP and TMS required

· Strong time management skills; ability to multi-task, prioritize, and follow up

· Ability to complete tasks and solve problems with limited guidance and direction

· Demonstrates a strong work ethic and ability to learn

· Excellent problem solving, decision making, and analytical skills

· Ability to support weekend, holidays, and overtime requirements as needed

· Ability to travel as needed

Additional Information

Describe your perks and culture