Job Description

· Strong customer orientation and strong negotiating skills

· Background in import logistics, global import operations, and Customs Compliance.

· Develops and maintains operational plans to include all business requirements of customers

· Provides pricing for ocean/air/trucking freight with carriers, 3rd party logistics providers

· SOP/Work Instructions maintenance and ensuring operational best practice in line with customer requirements as well as ensure operational SOP compliance

· Responsible for developing and enforcing standard operating procedures to comply with all local, state and federal regulations related to shipments and transportation

· Builds relationships with carriers, vendors, & internal team members, and helps resolve any freight problems that may arise.

· Review KPI for each business and performance regularly for customer satisfaction.

· Learn and follow company work hours, policies, procedures and rules governing professional staff behavior

· Perform ad-hoc reporting, as required

· Perform other job-related duties as required

Salary: $22 - $26 / hr

Qualifications

• Preferred 1+ years of work experience in freight forwarding or logistics industry (Ocean / Air Carrier) but not required
• Strong Excel spreadsheet and PowerPoint preparation skills
• Highly organized with ability to manage multiple projects, while paying close attention to detail
• Bilingual in English and Korean preferred
• Excellent analytical and problem solving skills
• Great interpersonal skills, with ability to communicate openly and effectively
• Works well under pressure and has a sense of urgency
• Strong work ethic
• Outlook, Microsoft Office application such as Excel/Power point/Word
• Bachelor’s Degree preferred
• Ability to travel up to 10 %

Additional Information

All your information will be kept confidential according to EEO guidelines.