Job Description

•        Manage PO (purchase Order) of customer and ask origin office to prepare cargo/ booking with vendor

•        Check origin office to secure vessel’s space and ensure them to booking as per PO schedule.

•        Monitor booking status, cargo loading onto vessel and in-transit cargo via ocean/rail.

•        Make cargo tracking report and share it with customer.

•        Check vessel’s ETA, berthing, cargo unloading and rail connection status.

•        Make booking of cargo (FTL) delivery to carrier correctly, make sure carrier make appointment with warehouse and pick up cargo on time, track cargo moving status

•        Troubleshoot all happenings during cargo delivery and resolve issues with truckers

•        Daily liaison with customer, carriers, internal staffs

•        Prepare invoice for customer and vendor, then do settlement via in-house system.

•        Maintaining essential documentations, such as spot rate evidence, service issues and other important information that is directly related to operation/pricing

•        Accuracy of data entry into in house system as needed

•        SOP/Work Instructions maintenance and ensuring operational best practice in line with customer requirements as well as ensure operational SOP compliance

Qualifications

•        Education: Over High School Diploma

•        3+ years in forwarding/ocean import experience 

•        Outlook, Microsoft Office application such as Excel/Power point/Word

•        Excellent written and oral skills (English)

•        Able to engage and work directly with customers

•        Problem solver mindset

•        Self-motivated

•        Organized

•        Handle high pressure and fast pace operations as needed

•        Strong work ethic

•        Open to learning other modes of transportation as needed

Additional Information

All your information will be kept confidential according to EEO guidelines.