Job Description

PRIMARY RESPONSIBILITY

• Track and resolve shipping, warehouse, carrier, and inventory discrepancies following general guidelines, identifying exceptions or deviations requiring further engagement for completion
• Ensure completion of processes and operating practices used to manage product returns, insuring accurate inventory management and timely execution of product disposition
• Applies system knowledge and analytic skills to extract business data to report operating trends for reverse logistics operations and effective inventory management practices
• Complete analysis to address problems, determine root cause, and make recommendations for improved reverse logistics operations
• Troubleshoot WMP & GMP (SAP) transactional issues to ensure effective inventory management, working with logistics and MIS teams to address system issues or enhancements
• Support bi-annual physical inventories conducted at warehouse sites across the logistics network
• Ability to coordinate project activities for various operational actions supporting reverse logistics initiatives
• Complete SAP new process testing, training, and implementation
• May required to travel within the United States
• All other duties as assigned

Qualifications

QUALIFICATION

• Associate's degree in Business or accounting or the equivalent combination of education and experience.
• 4+ years of Customer Service, Account Receivable, Invoicing or Transportation/Logistics related experience.
• Demonstrated effective communication and problem solving skills.
• Effective written and verbal communications skills and must be able to clearly communicate to audiences at various levels of the organization.
• PC experience including spreadsheet and data entry skills.
• Must be able to clearly communicate to audiences at various levels of the organization.
• A self-starter attitude with an ability to work well in a fast paced environment
• Experienced in Excel, especially in performing the v lookup function and pivot table
• Strong work ethic, accuracy and strong attention to detail

Additional Information

All your information will be kept confidential according to EEO guidelines.