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Sales Support Representative

Wright Medical Group

Sales Support Representative

Memphis, TN
Full Time
Paid
  • Responsibilities

    Job Title: Sales Support Rep - Memphis TN Job Description: As the Premier, High-Growth Extremities and Biologics Company, Wright Medical is currently in search of a Sales Support Rep. A Sales Support Representative will report to the Manager/Supervisor of Sales Support and provides comprehensive service in a high performance, customer focused environment. The Sales Support Reps are liaisons between Wright and its Direct Sales Force. They are the primary service contact for our sales force. The SSR provides high level customer service to the field and works hand in hand with our Regional Directors, District Leaders, and Sales Reps.The purpose of the Sales Support department is to work in conjunction with sales to keep the pipeline full, provide Inside Sales support and support any/all revenue generating maneuvers/campaigns to move the sales process forward. A direct territory's SSR should handle the following: * Report construction via Excel or other internal systems

    • Answer basic inquiries from the field * Serve as a liaison between corporate headquarters and the direct sales force (for completing tasks, relaying information, etc.) * Provide comprehensive support for the current ASC Strategy Essential Job Functions: * Work to help Sales prepare expense reports (while following Finance & Compliance policies). Assist sales team with submitting hospital documentation/immunization requirements and paperwork (ex: RepTrax). * Complete all MedEd event registrations along with associated travel reservations and itineraries.
    • Interacting with direct customers to collect purchase orders or resolve invoicing disputes. * Partnering with the sales organization while leveraging the CRM to build reports, assist funnel management and coordinating events such as medical education. * Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails. * Route qualified opportunities to the appropriate Business Development team member for further development and closure. * Update customer records with relevant information in SalesCloud. * Success in this area will require applying general industry knowledge and broad communication skills to increase revenues in the ASC market for Wright Lower Extremities. Skills: * Inside Sales Customer Focus * Sense of Urgency & Follow-Through * Initiative * Interpersonal Skills * Teamwork
    • Communication Skills * Problem Solving/Analysis * Ability to Manage Conflict * Ability to Multi-Task and prioritize * Ability to quarterback cross departmental activities to meet the needs of sales * Must be a motivated self-starter with a strong work ethic, a positive attitude and professional demeanor. * Working knowledge of Microsoft Office software (Word, Powerpoint, Excel, and Outlook). Education and Experience: * Bachelors Degree in business administration with 2+ years of professional work experience, preferred * Previous experience interacting with sales professionals preferred If youre interested in taking on a new challenge at a high-growth company that is committed to delivering innovative, value-added solutions improving quality of life for patients worldwide, we invite you to apply today. We offer competitive compensation and full benefits to include education assistance and 401k.
  • Industry
    Human Resources