Job Description

Westgate Resorts is seeking a detail-oriented Accounting Services Coordinator to support the daily financial operations of our resort property in Orlando, FL. This full-time accounting position plays a critical role in maintaining accurate financial records, processing financial transactions, reconciling accounts, and supporting financial reporting activities that help drive operational success. The Accounting Associate works closely with resort leadership and multiple departments to ensure financial information is recorded accurately, reports are distributed on time, and accounting processes are performed in accordance with established company policies and internal controls. Candidates with experience in accounting, bookkeeping, finance administration, hospitality accounting, accounts payable, accounts receivable, or financial operations are encouraged to apply.

The ideal candidate possesses a foundational understanding of accounting principles, strong Microsoft Excel skills, and excellent analytical and problem-solving abilities. Successful team members are dependable, professional, and committed to maintaining the integrity of financial records while delivering exceptional internal and external service. This role offers an excellent opportunity for individuals seeking to grow their careers in accounting, finance, bookkeeping, hospitality accounting, or resort financial operations within a dynamic and guest-focused organization.

What You'll Do:

• Reconcile daily bank deposits, cash transactions, and merchant activity by reviewing supporting documentation, researching discrepancies, and ensuring all transactions are properly recorded and balanced.
• Prepare, review, and distribute daily operational, accounting, and financial reports to management while ensuring accuracy, completeness, and timely delivery.
• Process check payments in accordance with company accounting procedures, maintaining appropriate documentation and payment tracking records.
• Organize, distribute, and maintain point-of-sale (POS) records, transaction reports, and financial documentation in compliance with company record retention requirements.
• Prepare and maintain month-end accounting spreadsheets and supporting schedules that assist with financial reconciliations and monthly close activities.
• Research and respond to credit card chargebacks, payment disputes, and customer refund requests by collecting documentation and coordinating with operational teams.
• Assist with account reconciliations, account analysis, general ledger support, and financial record review to ensure accounting accuracy and compliance.
• Maintain organized financial files and records while protecting confidential information in accordance with company policies and accounting standards.
• Provide administrative and accounting support including data entry, filing, report preparation, document management, and special projects.
• Contribute to process improvement efforts that enhance accounting accuracy, compliance, and operational efficiency.
• Perform other duties as assigned.

Qualifications

What You'll Bring:

Education

• Associate Degree in Accounting, Business Administration, Finance, Bookkeeping, or a related field required.

Knowledge, Skills, and Abilities

• Basic knowledge of accounting principles, bookkeeping practices, account reconciliation, financial reporting, and financial recordkeeping.
• Experience in accounting support, bookkeeping, resort accounting, hospitality accounting, finance administration, accounts payable, or accounts receivable preferred.
• Ability to learn and effectively utilize accounting software, payroll systems, financial reporting tools, and property management systems.
• Proficiency in Microsoft Office Suite, especially Microsoft Excel, including spreadsheets, formulas, data management, reconciliation tracking, and basic financial analysis.
• Strong organizational skills with exceptional attention to detail and accuracy.
• Ability to analyze information, identify discrepancies, and resolve problems efficiently.
• Excellent verbal and written communication skills with the ability to interact professionally with team members, leadership, financial institutions, vendors, and guests.
• Ability to manage multiple priorities and meet deadlines in a fast-paced resort or hospitality environment.
• Ability to maintain confidentiality and exercise discretion when handling sensitive financial information.
• Strong customer service orientation and professional demeanor.

Additional Information

Why Westgate?

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer. __ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.