Job Description

The Accounts Payable Manager is responsible for leading the day-to-day operations of the Accounts Payable function, ensuring accurate and timely invoice processing, payment execution, and compliance with company policies and internal controls for multi-property hospitality and vacation ownership organization. The role manages the accounts payable team, drives process improvements and automation initiatives, supports month-end close activities, and partners with operational and corporate stakeholders to ensure efficient procure-to-pay processes. The manager plays a critical role in safeguarding company assets, maintaining strong vendor relationships, supporting financial reporting objectives, and promoting operational excellence across the organization.

The role partners closely with Resort Operations, Procurement, Capital Projects, HOA Accounting, Treasury, Corporate Accounting, and Property Leadership to ensure timely and accurate payment processing while supporting operational efficiency and strong financial controls. The Accounts Payable Manager also leads or supports special projects and other Accounts Payable initiatives as needed.

What You Will Do

• Manage, mentor, develop, and support direct reports within the accounts payable team.
• Develop, implement, and maintain best practices in the accounts payable function.
• Establish performance expectations and provide ongoing feedback and development opportunities by developing, monitoring, and reporting on key performance indicators (KPIs) to assess departmental performance.
• Serve as the primary escalation point for complex invoice, vendor, and payment-related issues.
• Oversee the end-to-end accounts payable process, including invoice receipt, validation, coding, approval routing, payment processing, and vendor inquiries across multiple entities.
• Ensure timely and accurate processing of high-volume invoices in accordance with company policies and established procedures.
• Manage payment cycles, including ACH, wire transfers, checks, and other approved payment methods.
• Monitor invoice workflow queues and approval processes to ensure timely payment and resolution of exceptions.
• Develop action plans to improve performance and achieve departmental objectives.
• Oversee compliance with delegated authority and approval requirements.
• Maintain confidentiality of financial information and business records.
• Resolve escalated payment issues, disputes, and service concerns in a timely and professional manner
• Ensure adherence to vendor payment terms while optimizing cash management objectives.
• Prepare and/or review the reconciliation of accounts payable subledgers and related balance sheet accounts ensuring outstanding variances are investigated and resolved in a timely manner.
• Manage month-end, quarter-end, and year-end close activities related to accounts payable and accrued liabilities
• Assist with audit requests and provide supporting documentation.
• Ensure compliance with company policies, accounting standards, and applicable regulatory requirements.
• Evaluate existing accounts payable processes and identify opportunities for increased efficiency, accuracy, and scalability.
• Participate in ERP implementations, upgrades, testing, and system optimization projects, as applicable.
• Perform other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What You Will Bring

Experience

• 5+ years of progressive accounts payable experience
• 5+ years of management experience leading an accounts payable team
• Experience managing high-volume invoice processing and payment operations
• Experience supporting month-end close, balance sheet reconciliations, and audit activities
• Experience in accounting software and ERP systems including Oracle Fusion and Medius is highly preferred
• Hospitality, vacation ownership, timeshare, resort, travel, property management, or other service-industry experience preferred
• Experience leading process improvement or automation initiatives preferred

Education & Certifications

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field preferred; equivalent combination of education and relevant professional experience accepted.

Skills/Knowledge

• Advanced knowledge of accounts payable processes and controls.
• Advanced proficiency with Microsoft Office, with strong Excel skills.
• Demonstrated ability to streamline accounts payable processes, enhance efficiencies, and implement operational improvements.
• Strong analytical, problem-solving, and process improvement skills.
• Proven leadership skills with the ability to coach, develop, motivate, and hold teams accountable.
• Strong organizational skills with the ability to manage high-volume, deadline-driven work.
• Strong communication and relationship-building skills with the ability to partner effectively across departments and levels of the organization.

Additional Information

Why Westgate?

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents After 1 Year of Service
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer. __ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.