Walser Automotive Group & Avenica partner together in creating a unique and personalized experience for candidates interested in open positions across the organization.

*Watch this video to learn more from the team directly about what you can expect next.*

This is an opportunity to join Walser Kia in Minnetonka, a brand-new dealership where you can join the team from day one. Walser's state-of-the-art Kia facility was built with people, efficiency, and innovation in mind, creating a modern space where careers and customer experiences thrive. If you’re ready to grow in an environment designed for the future, Walser Kia in Minnetonka is the place to start.

Compensation: $36,000 base + incentives

Responsibilities:

Service Advisors work with the service team to provide customer satisfaction with customer concerns and repairs.

• Act as the face of service by greeting customers as they enter the service drive.
• Perform vehicle walk-arounds, record mileage and VIN numbers, transport vehicles to technician bays, and write-up repair orders
• Understand basic automotive repairs, know how long each service will take and how much the repair will cost
• Serve as the liaison between technicians and customers, while relaying all information to set clear expectations of the visit to the guests
• Work as a team with your service admin and technicians to generate working hours and provide an excellent experience for your guests
• Prospect and sell dealership services, coordinate current work in progress, support pre-delivery activities and prepare for after-service delivery
• Execute proper follow up techniques with customers to build repeat business and ensure guest satisfaction.

Qualifications:

• High School Diploma, GED, or equivalent work experience
• Exceptional customer service skills
  
• Strong written and verbal communication skills
• Proven experience working in a team environment
• High level of detail orientation and accuracy
• Prior automotive experience a plus
• Must have a valid driver’s license and acceptable driving record

Comprehensive Benefits Include:

• Medical, Dental, Vision coverage & HSA/FSA
• Paid Parental Leave (Maternity, Paternity, Adoption)
• Adoption Assistance Program
• Life Insurance and 401K with Employer Match
• Pet insurance and Employee discounts
• Access to Employee Resource Groups, such as: Women of Walser, Drive with Pride, Asian Hmong Alliance, and Veterans at Walser.
• The opportunity to volunteer through the Walser Foundation -The Walser Foundation: Our Community Mission - YouTube

Upon completing the application, you will be prompted to complete our HAALO inventory. HAALO is simply a way for us to understand your preferences, behaviors, and work styles. **HAALO is required to complete your application**.

By submitting an application to Avenica, you are agreeing to be contacted via SMS text messages and email.

Equal Employment Opportunity Statement

Avenica is an Equal Opportunity Employer. We are committed to creating an inclusive and diverse workplace where all individuals are respected and valued. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law.

We believe that diversity of backgrounds, perspectives, and experiences strengthens our team and drives innovation. We welcome applicants from all walks of life and encourage individuals from underrepresented groups to apply.