Are you a meticulous event organizer who thrives on delivering exceptional experiences that leave guests in awe? Do you find joy in training and leading a team of dedicated servers to bring a party planner's vision to life? If so, the role of Banquet Manager may be the perfect fit for you. In this position, you will: • Bring the Vision to Life: Ensure seamless execution of all banquet events, adhere to the BEO, and effectively communicate the party planner's expectations to all hotel departments. Strive to not only meet but exceed financial targets. • Enhance the Guest Experience: Utilize your expertise and knowledge of the property to elevate the guest experience and maximize event spaces. Listen attentively to clients' needs and preferences, and lead a team that you have personally chosen and trained to deliver outstanding service. • Take Responsibility: Take ownership of any deviations from the plan, promptly address issues, and strive to turn feedback into positive outcomes. Enhance your property's reputation as the preferred banquet venue. • Inspire and Motivate: Lead by example with a positive "can do" attitude, motivating and engaging your team to perform at their best. Create a supportive environment where everyone is encouraged to excel and appropriately recognized for their efforts. • Be Ready to Lead: Be prepared to step into the role of Manager on Duty when required. If you are passionate about creating unforgettable events, inspiring teams, and ensuring guest satisfaction, we invite you to consider joining our team as a Banquet Manager in Fairport, NY, US. Responsibilities: • Coordinate all aspects of banquet events, including planning, setup, and execution. • Ensure exceptional guest satisfaction by overseeing service quality and addressing any issues promptly. • Manage banquet staff, including hiring, training, and scheduling to maintain a high level of service. • Develop and maintain relationships with clients to understand their needs and ensure successful events. • Monitor banquet budget and expenses to maximize profitability while delivering high-quality service. Qualifications: • At least 4 years of progressive experience in food & beverage, with prior supervisory experience required. • Effective verbal and written English communication skills are necessary to be successful in this position. • Regular use of a computer, business equipment, and software is expected. • Long hours are sometimes required. Medium work with the need to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. • Ability to work under variable temperatures and noise levels. • Must be able to stand and/or walk for a lengthy period of time and have the ability to bend, stretch, twist, or reach with your body and your arms. Compensation: $60,000 - $65,000 yearly
• Coordinate all aspects of banquet events, including planning, setup, and execution. • Ensure exceptional guest satisfaction by overseeing service quality and addressing any issues promptly. • Manage banquet staff, including hiring, training, and scheduling to maintain a high level of service. • Develop and maintain relationships with clients to understand their needs and ensure successful events. • Monitor banquet budget and expenses to maximize profitability while delivering high-quality service.