The mission for the Supervisor is to provide exceptional customer service, effectively manage and develop employees, effectively manage dock operations and support office managers.
Outcomes: o Generate at least 3 positive customer reviews annually. o Successfully orient new members into the club o Consistently Review Dockhands and Senior Dockhands o Successfully complete Opening & Closing duties daily o Document inventory levels, boat service intervals, cleaning schedules and dock organization o Become Proficient at all boating skills including (Parking, Refueling, Mooring, Troubleshooting) o Become proficient with the Franchise Software and Microsoft Office Suite (Outlook, Calendar, Tasks, Excel, Word, and PowerPoint) within 60 days. o Be able to comfortably field phone calls and make reservations within 60 days
Role Based Competencies: o Reliable and able to work outside 6-10 hours a day o Have some knowledge of boats and boating equipment o Passionate about watersports & boating o High Emotional Intelligence o Set High Standards o Honest & Integrity o Customer Focused o Work Ethic o Persistence o Attention To Detail o Organization & Planning o Follow Through On Commitments o Adaptive
If you love boating, but don't love the hassles of boat ownership, Volente Boat Club is for you. A private club just 30 minutes from Austin, Volente Boat Club offers its members year-round-access to the largest, finest fleet of watercraft on Lake Travis.
We take care of the details, so you can take to the water. Just make a reservation, choose your boat for the day, and we handle the rest. In minutes you'll be out on the water in a top-of-the-line watercraft complete with skis and water toys. It's that simple. And that fun!