Job Description

Job Description

The Boot Fitter will provide exceptional boot fitting services, including custom foot bed fabrication, boot shell modifications, liner modifications and stance alignment. This position assist customers to ensure they have a fun and memorable shopping experience by providing them with product knowledge, options, and accessories. It is the Boot Fitter’s responsibility to provide exceptional customer service and make a life-long customer. This position reports to the Store Manager.

Applications for this position will be accepted until October 1, 2025 for the 2025-26 Winter Season.

Job Functions

• Develops solutions for customers by listening to their needs and recommending the appropriate products; builds customer confidence and helps make selections
• Greets customers promptly and determines needs quickly
• Possesses detailed knowledge of product benefits and features
• Demonstrates product uses and operation and provides details about merchandise specifications, maintenance, care, delivery, and warranties
• Answers questions about merchandise, the store, Aspen Skiing Company products and services and the resort
• Keeps clientele informed by notifying them of sales and future merchandise of potential interest
• Utilizes the company’s POS system to create or update customer profile records, process discounts and payments, administer exchanges and returns, provide change and receipts
• Collaborates with other team members to keep the sales floor area clean and organized at all times
• Assists in maintaining the back stock room • Identifies and monitors security issues and notifies management; helps prevent loss and theft of cash and inventory
• Other duties as assigned

Qualifications

Education & Experience Requirements

• 18 years of age
• Boot fitting certification preferred
• High School diploma or equivalent preferred, but not required

Knowledge, Skills, & Abilities

• Proficient in Microsoft Office Suite
• Ability to communicate and follow oral or written directions in English is required
• Ability to communicate effectively with co-workers & supervisors
• Must demonstrate a high level of snow sports industry product knowledge and have a passion for the industry
• Bi-lingual language skills (Spanish, Portuguese, French or others) preferred
• Ability to remain focused, organized, flexible, and detail-oriented
• Follows all safety policies and procedures and exercises caution when working
• Must possess excellent guest service skills
• Must be willing to work evenings and weekends

Additional Information

Work Environment and Physical Demands

• Ability to stand, walk or be on your feet for extended periods of time. Kneeling and bending may be required
• Regularly work indoors with no adverse conditions. Some positions require exposure to outdoor elements or a combination of both indoors and outdoors and may be required to walk on slippery and uneven surfaces
• Must be able to lift, push or pull up to 25 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)

Job Benefits:

This position is classified as a seasonal full-time or part-time position eligible for the following benefits:

Enrollment dates differ across the various programs.

• Paid Time Off Programs
• Paid Leave Programs
• Employee Ski Pass
• Other company perks

#AspenHP25

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.

For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

Aspen One participates in E-Verify.

E-Verify & Right to Work Poster