HUMAN RESOURCES SUMMER INTERN _COMPANY OVERVIEW: _ Caesars

Entertainment Corporation is the world's most geographically diversified casino-entertainment company. Since its beginning in Reno, Nevada, more than 76 years ago, Caesars has grown through development of new resorts, expansions and acquisitions, and now operates casinos on four continents. The company's resorts operate primarily under the Harrah's®, Caesars® and Horseshoe® brand names. Caesars also owns the World Series of Poker® and the London Clubs International family of casinos. Caesars Entertainment is focused on building loyalty and value with its guests through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership. Caesars is committed to environmental sustainability and energy conservation and recognizes the importance of being a responsible steward of the environment. ** ** Job Description****_:_ * Prepares and distributes all daily, weekly, monthly and quarterly Cognos reports, including but not limited to staffing levels, turnover reports, transaction reports, reviews past due, MGC, Regulatory Compliance, Department of Labor, etc. * Responsible for all Human Resource data entry, via eforms, including new hires, terminations, transfers, wages, performance evaluations, address changes, name changes, and work actions. * Responsible for the auditing of all employee transactions and identifying any errors and taking action to correct the problem. * Serves as liaison between the property and Corporate HRSC regarding eforms. * Research payroll issues and communicate action needed to necessary parties. * Respond to various miscellaneous requests for information, reports and research from Payroll, Missouri Gaming Commission, Regulatory Compliance, department administrators, Human Resources, Managers, HRSC, etc. * Monitor and update Reports To information on a monthly basis. * Process employee referral bonus program and submit to payroll. * Responsible for weekly data entry and auditing of iDOC database for Risk and Safety. * Responsible for monthly MGC license renewal process. * Responsible for entering training history and setting up new hires for CARE and Responsible Gaming Training. * Serve as the first resource for our guests through telephone and face-to-face interactions by working the front desk. * Administers the employment application process including pre-employment testing assessments. * Assists in the data management and record keeping processes (I-9, 8850 tax credits compliance, background checks, employee filing). * Responsible for conducting new hire job offers, which includes scheduling for drug test collection, gaming appointment and training classes * Responsible for processing Missouri Gaming applications insuring all information is complete, notarized, copied and submitted to the MGC by due date. | | | | | | | ---|---|---|---|---|---|---|--- * Interacts with other employees, applicants, outside suppliers and vendors as a role model. * Adhere to all departments/company policies and procedures. * Responsible for developing relationships with departments and management to ensure excellent customer service. | | | | | | | * Responsible for conducting background checks for Level III and temporary employees. * Responsible for maintaining electronic employee files, including terminated employee files. * Responsible for making copies of files, handouts, flyers, etc.

• Responsible for ordering office supplies. * Assists in responses to internal/external guests including letters, phone calls, internal requests, etc. * Performs other related administrative duties and special projects as required and assigned. * Must have the ability to incorporate creative approaches to various projects by taking initiative and working independently. * Ability to maintain a flexible working attitude, while performing job duties in stressful situations or handling complex communication. * Adhere to regulatory, departmental and company policies in an ethical manner. * Excellent time management and prioritization of multiple communication initiatives to meet established deadlines and communication schedules for time sensitive information. * Meets the attendance guidelines of the job and adheres to the regulatory, departmental and company policies. * Must be able to work a flexible schedule. * Must be able to professionally handle sensitive information and maintain complete confidentiality. * Prior work related experience with: Excel, Word, and PowerPoint required. _ _ Knowledge, Skills, & Education Preferred: * High School diploma/GED required. * 1-year clerical/administrative experience required. * One to two years experience in Human Resources, employment or experience in the casino industry preferred. * Data entry proficiency, speed/accuracy; 45 wpm typing speed. * Computer experience in Word, Excel & PowerPoint. * Must be able to initiate and engage in conversation in a professional and friendly manner. * Ability to be self-motivated and self-directed regarding work flow and assignments. * Ability to work in a fast-paced customer service environment and handle multiple tasks. * Must possess excellent telephone etiquette, customer service, organizational and communication skills. * Excellent understanding of English language, both written and verbal. * Must be able to work a flexible schedule to meet business demands. * Timely follow-through and attention to detail on all projects. * Ability to work with diverse customers. * Ability to manage multiple tasks. * Maintain highly confidential information. _ _ Physical Requirements: * This position may require long periods of sitting, standing, and typing at a computer keyboard. * Must be able to lift up to 25 pounds on an occasional basis, reach above head occasionally, bend below knee level occasionally, and rotate torso periodically. * Must be able to continuously maneuver around office. * Must be able to bend, crouch, kneel, twist and work at a desk. * Must be able to lift and carry up to 20 pounds. * Respond to visual and aural cues. * Able to work in pressure situations in a timely manner. * Must be able to work independently. * Must be self-motivated. * Able to read, write, speak and understand English required, Spanish preferred. * Must have manual dexterity to operate the computer and other necessary office equipment.
• Must be able to respond calmly and make rational decisions when handling customers needs. _ _ Important Notice****: This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Guest service is an intricate portion of all job positions on property. Because of this, you may also be asked to perform other duties or tasks in focus of truly great service. ** ** Licensing and Certification Required: Employees may be required to obtain a Missouri Gaming Commission license. The initial license is paid for by the employee through payroll deduction. All subsequent renewals for the license are paid by Harrahs North Kansas City. **Primary Location: **Missouri-North Kansas City **Work Locations: ** **Organization: **Caesars Entertainment Corporation **Job Level: **Entry Level **Travel: **No