Job Description

Are you ready to take your engineering leadership to the next level? At Westgate Resorts , the Chief Engineer plays a critical role in keeping our resort operating at its best while delivering unforgettable guest experiences. This hands-on leadership position puts you at the forefront partnering with your engineering team and cross-functional leaders to solve challenges, drive innovation, and make a lasting impact on the property.

You’ll embody Westgate’s core values of Passion, Integrity, and Work Ethic in everything you do while shaping the culture and performance of our Engineering Department. At Westgate Resorts, our team members are the heart of our success. When you join, you become part of a company that values hospitality, teamwork, accountability, and professional growth.

What You’ll Do:

• Lead daily engineering and maintenance operations, ensuring safe, efficient, and compliant resort operations.
• Develop and execute the strategic vision for the Engineering Department in alignment with resort goals.
• Coach, mentor, and develop the Engineering team, fostering collaboration, accountability, and operational excellence.
• Oversee HVAC, refrigeration, and other critical building systems, including troubleshooting, repair, and installation.
• Manage scheduling, budgeting, capital reserves, P&L reviews, and departmental resources.
• Plan and execute Capital and Reserve projects from concept through completion on time and within budget.
• Build and maintain relationships with vendors, contractors, and regulatory agencies to ensure compliance and effective partnerships.
• Manage procurement, inventory, and control of tools, equipment, and materials.
• Perform hands-on maintenance and repairs as needed.
• Adhere to all company policies and consistently represent Westgate Resorts professionally.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Qualifications

• 3–5 years of leadership experience in engineering or a similar role at a property of at least 200 units.
• Certified Pool Operator (CPO) preferred.
• Licenses or certifications in trades such as refrigeration, plumbing, or electrical preferred.
• OSHA safety certification preferred.
• Valid driver’s license with clean driving record is required.
• Self-motivated, detail-oriented, and able to lead with focus and enthusiasm.
• Proficient in English (reading, writing, speaking).
• Ability to lift, push, pull, or move 50+ pounds.
• Flexible to work weekends, holidays, and varying schedules.
• Strong organizational, time-management, and multitasking skills.
• Proficiency in Microsoft Office (Excel, PowerPoint) and resort operations systems (HotSOS preferred).
• Ability to read blueprints, technical documents, and O&M manuals.
• Experience working on ladders, scaffolding, lifts, and in confined spaces.
• Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate.
• Required to pass a background check, drug test, and prove eligibility to work in the United States.

Additional Information

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. __ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.