Job Description

Job Title: Chief Administrative Officer

Reports To: Executive Director

Department: Administration

FLSA Status: Exempt

Shift: Full-time; weekdays, with some evenings and weekends as needed

Position Summary

The Chief Administrative Officer is a vital member of the UGM management team. This is a ministry position that requires a unique blend of management skill and ministry aptitude. UGM is first and foremost a gospel focused ministry. The person who serves in this role will have a mature and growing relationship with Jesus Christ and will be called by God to help shape and contribute to the growth and development of the spiritual life and well-being of the organization. In addition, this individual will be responsible for overseeing and leading four key areas of the ministry; Finance, Social Enterprise, Human Resources and Facilities.

The ministry of UGM is guided by three core values. We are Christ Centered, Guest Focused and Community Connected. The Chief Administrative Officer, is responsible for nurturing a culture of unity and service through demonstrating sound leadership and spiritual obedience to the Lord.

Key Responsibilities

Finance
• Oversee and direct accounting and gift processing
• Oversee all financial operations including budgeting, forecasting, accounting, and financial reporting
• Ensure strong internal controls, compliance and audit-readiness.
• Provides strategic oversight of donor data systems and stewardship programs.
• Oversees risk assessment, liability insurance portfolios and compliance frameworks to minimize exposure and support operational resilience.
• Serve as staff liaison to the Finance and audit committee.

Social Enterprise
• Oversees the Thrift store and donation center.
• Identifies and develops new social enterprise opportunities and expansions.
• Assists in development of vocational training programs.

Human Resources
• Oversees and supervises HR functions
• Manages hiring, compensation and benefits.
• Chairs the safety committee and oversees Worker's Compensation program.
• Oversees necessary reporting for various agencies, as needed.

Facilities/maintenance
• Oversees facility maintenance and capital improvements.
• Supervises Information Technology (IT) functions, including systems security.
• Manages fleet operations, including maintenance.

Qualifications
Excellent interpersonal, communication and administrative skills.
Experience managing teams, departments or cross-functional initiatives.
Strong background in operations, finance and human resource management.
Pastoral or ministry experience.
Minimum of a bachelor's degree in ministry or management.