Client Service Representative

Avenica

Client Service Representative

Saint Louis, MO
Full Time
Paid
  • Responsibilities

    Location: St. Louis, MO

    Worksite Arrangement: Hybrid, in-office Tues and Wed

    Salary: $45,000 base + quarterly merit bonus potential

    Avenica partners with a well-established wholesale insurance brokerage specializing in surplus lines, transportation, professional, and specialty commercial coverages. We’re currently aligning talent for a Client Service Representative opportunity within their energetic and client-focused Transportation team. This is an opportunity to join a respected organization known for its service-first culture, deep market knowledge, and commitment to delivering creative coverage solutions to brokers and carriers alike.

    Key Responsibilities:

    • Set up and maintain electronic policy files
    • Review policies, endorsements, and documentation for accuracy
    • Process midterm policy changes, endorsements, and cancellations
    • Prepare tax filings and maintain compliance documentation
    • Log and track new business submissions as part of the Clearance Team
    • Collaborate with agents, underwriters, and carriers to ensure timely updates

    Qualifications:

    • 2+ years of client-facing experience in a fast-paced office environment
    • Interest in and comfortability building and maintaining strong client relationships
    • High School Diploma or equivalent required.
    • Must obtain a Missouri Producer License in Property & Casualty within 6 months of hire. Licensing and renewal costs covered by employer!
    • Strong critical thinking, organization, and time management skills
    • Advanced written and verbal communication abilities
    • Proficiency with Microsoft Office Suite
    • Ability to learn new systems and adapt to changes in the marketplace

    Benefits Overview:

    • Comprehensive health, dental, vision, disability, and life insurance plans
    • 401(k) with company participation
    • Paid Time Off
    • Licensing and continuing education costs fully covered

    Upon completing the application, you will be prompted to complete our HAALO inventory. HAALO is simply a way for us to understand your preferences, behaviors, and work styles. HAALO is required to complete your application.

    By submitting an application to Avenica, you are agreeing to be contacted via SMS text messages and email.

    Equal Employment Opportunity Statement

    Avenica is an Equal Opportunity Employer. We are committed to creating an inclusive and diverse workplace where all individuals are respected and valued. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law.

    We believe that diversity of backgrounds, perspectives, and experiences strengthens our team and drives innovation. We welcome applicants from all walks of life and encourage individuals from underrepresented groups to apply.

  • Compensation
    $45,000 per year
  • Industry
    Hospitality