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Community Coordinator CoWorking in NYC

Space 530

Space 530

Community Coordinator CoWorking in NYC

New York, NY
Full Time
Paid
  • Responsibilities

    Goals and Objectives:

    • Primary point of contact for the Space 530 clients and represent the space as the first and last person clients and guests see.
    • Create a welcoming and collaborative environment.
    • Assist with keeping the space fully operational and processes are running smooth.
    • Develop community initiatives designed to create connections between members.
    • Strong team player who can make decisions and excels in a fast paced, ever changing environment.
    • Take direction from the Community Manager and Managing Director to support Space 530 as necessary.

    Duties and Responsibilities:

    Point of Contact / Greeting / Client Engagement

    • Primary point of contact for the Space 530 clients and represent the space as the first and last person clients and guests see
    • Provide multiple levels of support to Space 530 tenants and guests-- including customer service, guest greeting, front desk service with mail and package receiving
    • Manage and coordinate client move ins and move outs, prepare and distribute collateral
    • Answer “walk-up” tenant and guest questions or refer inquirer to additional resources

    Marketing Responsibilities

    • Manage meeting room calendar and process reservation transactions
    • Assist with meeting room outreach and initiatives for new and existing clients
    • Work on community initiatives designed to contribute to a positive tenant experience
    • Capture photos of meeting room set ups, communal space, & offices
    • Assist with social media posts and marketing collateral

    Building Operations & Management

    • Maintain strong communication with clients and internal team members
    • Assist with building operations and scheduling maintenance to ensure highest level of user experience
    • Maintain the vibe, cleanliness, and organization of the space
    • Order and restock consumables
    • Coordinate and assist with meeting room turnover to maintain the Space 530 appearance
    • Organize and track communications and scheduling from tenants and vendors
    • Identify issues for escalation to Space 530 team
    • Analyze tickets by area to identify and resolve issues presented, i.e. insufficient cleaning staff, repeating IT-related failures, malfunctioning conference room equipment, etc.
  • Qualifications
    • Four year college degree preferred but not required
    • Dedicated to high levels of customer service. Sales experience is a plus!
    • Exceptional organizational and multitasking skills
    • Strong communication (verbal and written) skills
    • Ability to prioritize multiple tasks and meet deadlines with demonstrated initiative
    • Proficient in Microsoft Office and basic computer skills. Design skills are a plus!
    • Fast, agile and responsive culture and attitude
    • Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy
  • Compensation
    $42,000-$45,000
  • Benefits

    paid time off, health care

  • Industry
    Hospitality
  • About Us
    Space 530 is a co-working environment for innovative companies and entrepreneurs seeking unique office and showroom space. Management and staff support a creative and innovative work environment that allow each brand to prosper and grow.