Job Description

We are seeking a friendly, knowledgeable, and service oriented Resort Concierge to join our team in beautiful Park City, Utah. In this role, you will be the go to resource for guests looking to enhance their stay by providing expert recommendations, arranging reservations, and ensuring each visitor experiences the best of what Park City has to offer.

As a Concierge, you will:

• Provides guests with information about the local area, attractions, restaurants.
• Assist guests with booking/scheduling attractions, restaurant reservations.
• Assists guests with booking transportation; airline boarding passes and travel information if necessary.
• Helps resolve minor guest complaints in order to provide the guest with the best experience.
• Build relationships with other businesses and departments to improve guest experience.
• Other duties as assigned.

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares out commitment.

Qualifications

• Three (3) months of related experience is preferred.
• You need to be able to communicate clearly and effectively in English.
• You have highly proficient computer skills. Proficiency with Outlook, Excel and Word is required.
• You are compassionate, professional, kind, engaging, empathetic and helpful.
• You have the ability to work as a part of a team and handle multiple tasks efficiently.
• You possess the ability to make independent decisions when circumstances warrant such action.
• You can maintain a positive and friendly demeanor toward the residents and your co-workers.

Additional Information

Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.