Customer Service Representative (On-Site)

Avenica

Customer Service Representative (On-Site)

Wichita, KS
Paid
  • Responsibilities

    Avenica is a Talent Partner of Walser Automotive Group, helping to launch dynamic customer service and service operations careers for candidates at all experience levels.

    This application is for consideration for a variety of full-time, direct hire Customer Service and Operations opportunities at Walser Automotive Group at their Wichita campus locations.

    • Location: In-person in Wichita, KS
    • Compensation: Starts at $15/hr starting for entry level positions with no experience required! Pay varies based on experience and position up to $20/hr.
    • Roles can include: Sales Valet, Service Runner, Administrative Assistant, and others

    Comprehensive Benefits package includes:

    • Health, Dental, Vision coverage & HSA/FSA
    • Paid Parental Leave (Maternity, Paternity, Adoption)
    • Adoption Assistance Program
    • Life Insurance and 401K with Employer Match
    • Pet insurance and Employee discounts & more

    Responsibilities include:

    • Sales Valets assist with customer shuttles, car wash maintenance, cleaning show floor vehicles, etc.
    • Resolve customer inquiries by providing prompt, professional assistance and thoughtful solutions to ensure a positive and supportive experience.
    • Leverage computer programs to efficiently manage multiple tasks, prioritize responsibilities, and take initiative in resolving issues independently in a fast-paced environment.
    • Use internal systems to track inventory, complete paperwork, and ensure accurate documentation.
    • Assisting with billing questions, scheduling sales and service appointments, and educating customers on features.

    Minimum Qualifications:

    • Have 1+ year of customer service experience
    • High school diploma or equivalent required
    • Are comfortable navigating multiple systems on the computer
    • Enjoy working in a fast-paced, customer-facing environment
    • Are detail-oriented and organized with strong verbal and written communication skills
    • Have a valid driver’s license and acceptable driving record

    Upon completing the application, you will be prompted to complete our HAALO inventory. HAALO is simply a way for us to understand your preferences, behaviors, and work styles. HAALO is the next required step to complete this application.

    Who We Are:

    Avenica is a career launching platform that uses data science, behavioral psychology, and performance coaching to unleash human potential and launch careers.

    How We Do It:

    In short, we know resumes don't tell the full story, so we've designed a career mapping experience. Thoughtfully designed checkpoints along the way will uncover unique skills, motivations, and preferences.

    Completing each step helps translate potential into performance, and can help us connect an individual's talents and aspirations to opportunities where they can truly thrive and provide them with the guidance to succeed.

    By submitting an application to Avenica, you are agreeing to be contacted via SMS text messages and email.

  • Industry
    Hospitality