Environmental Services Manager

Westgate Resorts

Environmental Services Manager

Las Vegas, NV
Full Time
Paid
  • Responsibilities

    Job Description

    Under the direction of the EVS Director, the Manager is responsible for managing all aspects of environmental services operations, to ensure a clean, sanitary and professional appearance of the property. Develops and implements efficient/productive cleaning methods, supervises environmental services and manages administration of training programs, guest experience, and budget administration. Ensures compliance with standards and regulations.

    Role and Responsibilities: (Includes but is not limited to the following)

    • Manages the daily operations of the department.
    • Regulates daily activities of team members, providing necessary guidance and support to maintain quality performance standards.
    • Supervises environmental services and grounds keeping team members (as applicable) to ensure that work techniques, quality assurance standards, department policies and procedures and job specifications are adhered to.
    • Interviews and selects team members and oversees department training and development.
    • Administers annual performance reviews.
    • Attends department and committee meetings
    • Communicates effectively and consistently administrative directives to EVS supervisors and team members.
    • Ensures compliance with departmental operations, fire, safety and infection control policies and procedures.
    • Maintains an inventory list of supplies and equipment in the department.
    • Participates and provides input with the fiscal EVS Departmental budget.
    • Participates in the development and implementation of all departmental policies and procedures.
    • Provides recommendations to Director of any changes in supplies or equipment to improve safety for the staff and patients and/or to reduce departmental costs.
    • Provides supervision and scheduling of all supervisors.
    • Provides training for all techniques and equipment used in the EVS department.
    • Reviews and confers with supervisors the work schedules and assignments of EVS team members.
    • Assume other duties and responsibilities as assigned/directed
  • Qualifications

    Qualifications

    Performance Requirements: (Knowledge, skills and abilities)

    • Ability to communicate effectively in the English language in order to complete schedules, forecasts, discipline, inventory, etc. and be able communicate with other departments.
    • Basic mathematical skills necessary to complete budgets, forecasts, and inventories.
    • Knowledge of chemicals and cleaning procedures to maintain appearance of property (i.e., brass, marble, chandeliers, etc.).
    • Ability to organize and prioritize work and meet deadlines.
    • Ability to act independently while analyzing data and drawing conclusions from written and computer generated materials.
    • Knowledge of public porters operations, to include appropriate staffing levels, service equipment, and guest relations. Good working knowledge of accepted standards of sanitation.
    • Knowledge of labor law.
    • Ability to maintain attendance in conformance with standards.
    • Ability to maintain a neat, clean, and well-groomed appearance.

    Additional Information

    Experience Requirements

    • 3 years minimum combined experience in environmental services, housekeeping, internal or public area maintenance or related departments.
    • 1 years minimum management experience.

    Education Requirements

    • GED/High School diploma
    • College degree preferred
  • Compensation
    $46,211-$46,211 per year
  • Industry
    Hospitality