Job Description

Pay Rate: $24/ hour - Use our Daily Pay benefit and get access to your pay as you need it.

The Facilities Maintenance Technician 2 plays an essential role in upholding the resort’s elevated standards by completing skilled maintenance projects, performing proactive preventive care, and responding swiftly to work orders that ensure every area of the property remains in impeccable condition.

You will embody Westgate’s core values of Passion, Integrity, and Work Ethic in everything you do while shaping the culture and performance of the department. At Westgate Resorts, our team members are the heart of our success. When you join, you become part of a company that values hospitality, teamwork, accountability, and professional growth.

As the Facilities Maintenance Technician 2, you will:

• Handle guest requests, routine maintenance, and special projects around the resort.
• Troubleshoot and repair plumbing, electrical, appliances, and basic HVAC.
• Keep interiors looking great with wall, paint, tile, flooring, and carpet repairs.
• Maintain pools, spas, and water features including cleaning and chemical checks.
• Use resort systems (like HotSOS) to track work and stay organized.
• Support inventory needs to ensure tools and materials are ready to go.
• Communicate professionally with guests and team members.
• Safely operate hand tools, power tools, lifts, and ladders while following all safety standards.
• Help identify hazards and keep the property safe and well-maintained.
• Represent the resort with a positive attitude and professional appearance.
• Other responsibilities assigned by leadership.

Qualifications

• Minimum of 1 to 3 years of hands-on experience in trades and maintenance within a resort or commercial environment.
• Proficiency in reading, writing, and conversing in English is required.
• Must regularly lift and/or move, push and/or pull up to 50+ pounds.
• Availability to work weekends and holidays as needed.
• Must be at least 18 years old.
• Must have and maintain a valid driver’s license.
• CPO (Certified Pool Operator) license as required by the resort.
• Must be self-motivated, detail-oriented, and able to work with enthusiasm and focus.
• Strong communication skills required to excel in interactions with guests and colleagues.
• Ability to be versatile, work well under pressure, and meet deadlines.
• Westgate Resorts maintains a Smoke and Tobacco-Free workplace. Applicants who smoke or use tobacco products will not be considered for positions at Westgate, except where prohibited by law.
• Candidates are required to pass a background check, drug test, and demonstrate eligibility to work in the United States.

Additional Information

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

Why Westgate?

• Highly discounted Epic Locals Ski Pass, while supplies last.
• FREE Ski, Snowboard and Mountain Bike equipment Rentals.
• FREE garage parking.
• Exclusive discounts for Team Member (i.e., hotels, resorts, restaurants, entertainment, etc.).
• $2.00 in meals in Team Member Breakroom.
• Comprehensive health benefits – medical, dental and vision.
• Paid Time Off (PTO) – vacation, sick, and personal.
• Paid Holidays.
• 401K with generous company match.
• Get access to your pay as you need it with our Daily Pay benefit.
• Wellness Programs.
• Tuition Assistance.
• Employee Assistance Program (EAP).
• Advancement & development opportunities.
• Community Involvement Programs.

Westgate Resorts is an Equal Employment Opportunity employer. __ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.