Job Description

General Summary Of Duties:

To assist the outlet staff set up and prepare for business. Assist with the cleanliness/sanitation of the outlet. Maintain the stock and inventory.

Performance Requirements: (Knowledge, skills and abilities)

• Ability to read, write, speak and understand the English language clearly to ascertain and document important information, to follow written and/or verbal instructions and to provide clear direction/guidance.
• Ability to relate to all levels of management, guests and employees in verbal/written form.
• Ability to read, write, speak and understand the English language to comprehend product labeling instructions to enable the safe application of products and processes.
• Ability to read, write, speak and understand the English language in case of emergency situations and to read caution and/or safety notices.
• Ability to read, write, speak and understand the English language to complete production requirements and communicate with other employees.
• Ability to organize/prioritize work, meet deadlines, work with minimal supervision and multiple interruptions, exercise judgment and adapt instructions/directions from one assignment to another.
• Ability to deal with a number of problems requiring initiative and good judgment.
• Ability to read, write, speak and understand the English language to understand written/verbal requests from management, guests and employees.
• Listen and respond to guest inquiries using a positive, clear speaking voice, answer questions and offer assistance giving accurate information.
• Ability to grasp, bend, lift and/or carry 50 lbs., or otherwise move good weighing a maximum of 400 lbs.
• Ability to stand, move and work throughout the area and property including walking up to 10 miles, climbing stairs and riding elevators.
• Social skills as demonstrated by the ability to deal with internal/external customers, some of whom will require high levels of patience, tact and diplomacy to diffuse anger, collect accurate information and resolve problems and concerns.
• Social skills as demonstrated by the ability to listen and respond to employee or management inquiries/concerns using a positive, clear speaking voice, answering questions and/or offering assistance giving accurate information regarding plans, policy or procedures.
• Respond to guest inquiries. Provide guest satisfaction through assistance, direction and information within hotel guidelines.
• Ability to perform duties within hot, normal and cold temperature ranges.
• Work in confined spaces and awkward positions, requiring crouching, kneeling, stooping and reaching overhead equipment and supplies for period of time.
• Sufficient manual dexterity of hand in order to handle kitchen supplies.
• Perform all assigned side work to include replenishing condiments and restocking shelves with supplies.
• Check station, before, during and after shift for proper set-up and cleanliness.
• Maintain inventory of supplies needed to perform job function.
• Good working knowledge of accepted standards of sanitation.
• “CLEAN AS YOU GO” – Keep your workstation neat and orderly, and perform general cleaning tasks using standard hotel cleaning products, as assigned, to adhere to standards.
• Ability to maintain attendance in conformance with standards.

Qualifications

Experience and Education Requirements:

Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.