Job Description
As the Restaurant Manager, you'll be the driving force behind the daily operations of our lively dining venues. You'll oversee team members, ensure top-notch quality control, and maximize revenue across establishments, you'll uphold our commitment to exceptional service standards. Additionally, you'll handle guest inquiries and feedback, fostering a supportive and collaborative atmosphere among our team members. Prepare to lead an exciting culinary journey as the driving force behind the daily operations of our dining venues!
As a Food and Beveverage Manager, you will:
- Maintain up-to-date standard operating procedural manuals covering service standards, cash handling, menu item preparation, safety and security, purchasing, ordering, receiving, stocking, requisitioning, and internal audit policies.
- Train supervisory staff to ensure adherence to standards and maintain consistency in operations.
- Develop and implement staff training programs and sales incentive initiatives to drive sales growth, achieve budgeted check averages, and increase profits.
- Conduct formal performance evaluations for all restaurant staff to assess performance and identify areas for improvement.
- Provide excellent service to owners and guests, ensuring a positive dining experience.
- Prepare and adjust work schedules for the entire staff to ensure adequate coverage and meet customer service standards within budgetary guidelines.
- Organize regular training classes and meetings for all staff members to enhance skills and knowledge.
- Enforce disciplinary actions for individual staff members in accordance with company guidelines.
- Lead the selection, interviewing, orientation, and training of new hires in accordance with company policies.
- Develop and implement ongoing staff training programs to ensure compliance with State Health Regulations.
- Prepare weekly revenue forecasts and staff work schedules within established staffing guidelines.
- Operate outlets within budgeted guidelines, ensuring efficient use of resources.
- Maintain par stock levels for each outlet per department procedure to ensure adequate inventory.
- Administer liquor/beverage requisitions per department procedure, maintaining inventory control.
- Ensure adherence to beverage controls per company and department policies.
Supervisory Responsibilities
- Directly supervise team members at the location, ensuring smooth operations.
- Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
- Train, coach, and mentor team members to maintain high performance standards.
- Plan, assign, and direct work to ensure efficient workflow.
- Assist in appraising performance and rewarding team members for their contributions.
- Address complaints and resolve problems in a timely and effective manner to maintain a positive work environment.
To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for candidates who shares our commitment.