Posting Title: Asst. Admin Operations Req ID: 7081 State/Territory: US - California (CA) # of openings: 1 City: Los Angeles Description Asst. Admin Operations Discover the Difference You Can Make at Gate Gourmet Gate Gourmet, a gategroup company, is the worlds largest independent provider of catering and provisioning services for the airline industry. For the past 70 years, we have served over 250 carriers in more than 30 countries. Gate Gourmet combines culinary expertise with the highest standards of food safety and production to deliver delicious, healthy, and affordable meals to over 270 million travelers around the globe. We are currently looking for a Asst. Admin Operations to join our team based in Los Angeles, CA. reporting to the Operations Manager within the Transportation department. This role is responsible for FAC, IFBL, data entry, and reporting processes, and is also be responsible for payroll relief management clerical support and interfacing with customers. Essential Duties and Responsibilities: * Partners with various levels of management to understand business objectives and identify corresponding IFBL & FAC's needs; implements strategies to support and improve quality. * Helps drive unit-wide quality strategy programs and processes. * Partners with operations and training functions to identify training needs and provide input on training approaches and content. * Partners with operations to identify and use the 8D process to resolve flight attendant comments. * Ensures that daily, weekly, and monthly reports are completed accurately and in a timely manner. * Receives and responds to customers inquiries relating to flight attendant comments. * Work directly with the customers during IFBL disputes and visits to the unit. * Communicate flight attendant comment reporting verbally and visually to the operational staff and management. * Data entry of flight attendant comments. * Other duties as assigned by management. Education:

• High School diploma or equivalent * Associate's degree preferred Work Experience: * 1 years customer service experience in a manufacturing environment * 1 year data entry experience Job Skills: * Strong Microsoft Office experience, especially Word, Excel, and PowerPoint * Working knowledge of operations * Presentation skills Communication Skills: * Must have excellent written and verbal communication skills Certificates, Licenses and Registrations: * None Travel: * None Environmental Requirements: * Working around kitchen items and machinery
• Regularly stands, bends, lifts, and moves intermittently during shifts of 10+ hours * In a normal production kitchen facility, there may be physical discomfort due to temperature and noise. * Must be able to lift, push, pull, and move product, equipment, supplies, etc., in excess of twenty-five (25) pounds. * Ability to work a flexible schedule and overtime as needed. Demonstrated Competencies to be Successful in the Position: * Thinking - Information search and analysis, problem resolution skills * Engaging - understanding others, team leadership, developing people * Inspiring - influencing and building relationships, motivating and inspiring, communicating effectively * Achieving - delivering business results under pressure, championing performance improvement, customer focus The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Candidates will be required to go through Pre-employment drug screen, criminal background check, and/or airport fingerprinting. Gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf . #ggi# Keywords: Transportation Admin, Administrative, Data entry, Data entry clerk For best results, apply using Chrome or Firefox as your Internet browser.