Job Description

What you will do as a Golf Cart Attendant - Bell Services:

As a Golf Cart Attendant - Bell Services, you play a vital role in delivering safe, efficient transportation and warm, attentive service to our guests, owners, and sales team. This position blends cart and vehicle operations with guest‑facing hospitality, ensuring smooth arrivals, departures, and memorable on‑property experiences. Your professionalism, attention to detail, and commitment to service directly contribute to guest satisfaction. You will demonstrate Westgate’s core values of Passion, Integrity, and Work Ethic in every interaction with guests and team members.

• Stage golf carts in designated areas, ensuring readiness for the sales team and guests
• Clean, detail, inspect, and maintain golf carts, luggage carts, and vehicles (seats, body, floors, tires, and wheels)
• Ensure carts are properly returned, inspected for damage, cleared of trash, and plugged in for charging
• Track cart usage by collecting information from team members for accountability
• Wash and detail carts and vehicles as directed by management
• Provide transportation around the property using golf carts, vans, or other resort vehicles while following all safety guidelines
• Greet guests and owners following established service standards
• Escort guests to rooms, assist with luggage, and explain room features and resort amenities
• Load and unload guest belongings with care and respect
• Assist with room shows, tours, and transportation requests for the front office and sales teams
• Deliver and retrieve items such as packages, mail, amenity baskets, and room keys
• Provide guests with local information, shuttle instructions, directions, and taxi assistance
• Assist Bell Services and other departments as needed
• Maintain vehicle accountability and promptly report damages, lost and found items, or safety concerns to leadership and security

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What you will bring:

• Must be 21 years or older
• Valid Florida driver’s license with a clean driving record
• Ability to lift and move up to 50 lbs regularly
• Ability to safely operate golf carts and up to a 15‑passenger van
• Strong communication, hospitality, and guest‑service skills
• Professional appearance and courteous demeanor
• Ability to resolve guest concerns with empathy and professionalism
• Ability to work outdoors in various weather conditions with prolonged sun exposure
• Flexible schedule with availability for nights, weekends, and holidays
• Westgate Resorts is a smoke‑ and tobacco‑free workplace
• Must pass a background check, drug test, and verify eligibility to work in the United States

Additional Information

Why Westgate?

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer. __ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.