Job Description

As a Golf Cart Attendant, you play a vital role in the smooth and safe operation of our golf cart fleet. Your responsibilities go beyond transportation—you ensure carts are clean, charged, staged, and fully prepared for the sales team and guests. You will also use designated systems to track cart usage, manage keys, and maintain accountability. By following S.W.A.G. standards, the First and Last Rules, and demonstrating courtesy and attentiveness at all times, you directly contribute to an exceptional guest and team member experience. You will demonstrate Westgate’s core values of Passion, Integrity, and Work Ethic in every interaction with guests and team members.

As a Golf Cart Attendant, you will:

• Greet guests and owners using First and Last Rules while operating the golf cart according to S.W.A.G. guidelines.
• Stage carts in the proper staging area, ensuring they are fully prepared for the sales team—including keys, cleanliness, and readiness for immediate use.
• Use the designated system to log cart status, track cart movement, and record which team members take carts from any designated area.
• Detail carts each morning, including cleaning seats, body, floors, wheels, and tires as needed.
• Maintain and clean carts throughout the day to ensure they remain presentable and safe.
• Ensure carts are charged and properly plugged in for the following day.
• Stay attentive and “ready” to assist any team member or guest promptly.
• Report all lost and found items immediately to the Sales Manager, Guest Relations Manager, and Security.
• Return carts to the storage area, remove trash, inspect for damages, and report issues.
• Wash and detail carts as requested by management.
• In inclement weather, transport the sales team and their guests using property vehicles while following all safety guidelines.
• Assist the Bell Service team.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What You Will Bring:

• Must have a valid driver’s license and be at least 21 years old; able to operate golf carts and up to a 15‑passenger van following all safety guidelines.
• Available to work PM shifts, weekends, and holidays.
• Able to stand for extended periods and lift up to 50 lbs.
• Comfortable working outdoors in varying weather conditions.
• Excellent communication and guest‑service skills.
• Professional presentation and strong interpersonal abilities.
• Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate.
• Required to pass a background check, drug test, and prove eligibility to work in the United States.

Additional Information

Why Westgate?

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer. __ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.