Job Description

Provide service to hotel guest rooms which includes cleanliness, replenishing supplies, ensuring levels of standards are met, and reporting deficiencies to ensure a pleasant and enjoyable stay by the Hotel guest.

Role and Responsibilities: (Includes but is not limited to the following)

Guest Service

19% Strip and make beds

19% Clean bathrooms

19% Dust, clean mirrors

19% Vacuum

19% Replenish linens and supplies

5% Reporting room maintenance needs, and physical inspections.

• Communicate in written format and or electronic device per Housekeeping guidelines the status of guest rooms on assigned station to Supervisor.
• Supply necessities on Guest Room Attendants carts.
• Gather and retain information that will assist in job performance, guest needs and provide pertinent information to the user.

Qualifications

Performance Requirements: (Knowledge, skills and abilities)

• Ability to comprehend verbal English sufficiently to understand job requests from supervisor, guests, and co-workers. Ability to understand verbal English in case of emergency situations.
• Ability to understand written English to read any caution or safety notices.
• Ability to comprehend product labeling instructions/warnings to enable the safe application of products and processes within the Hotel.
• Ability to complete attendant's report including simple addition skills.
• Ability to operate a vacuum cleaner.
• Ability to maintain attendance in conformance with standards.
• Ability to maintain a neat, clean and well-groomed appearance.

Additional Information

Experience Requirements

Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

Education Requirements

Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

Desirables:

*Fluent in Spanish is a plus

Westgate Resorts is an Equal Employment Opportunity employer. __ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.