Hotel Front Desk Night Auditor

Hampton Inn

Hotel Front Desk Night Auditor

Indiana, PA
Paid
  • Responsibilities

    Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today! Responsibilities: • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management • Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required • Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages • Ensure all guests feel they are having an exceptional experience at the property • Complete additional bookkeeping, administrative, and accounting procedures as requested Qualifications: • Some college is preferred but a high school diploma or equivalent is required • Proficiency with computers is required; experience with reservation and accounting software is desired • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required • Flexible overnight hours are required • Outstanding communication skills and excellent customer service skills are required Compensation: $12.25 hourly

  • Industry
    Hospitality