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Summer Intern - Customer Success


Summer Intern - Customer Success

Downers Grove, IL
  • Responsibilities

    ? Summer Intern 2019 - Customer Success (June 3-August 16)Location US-IL-Downers Grove Overview HAVI is a privately held global company that innovates, optimizes and drives the supply chains and marketing promotions of many of the best known brands in the world. When you work at HAVI, you have a chance to make your mark to be a part of work that drives value, brings a smile and keeps everyday life moving forward. Which means its not the size of our global footprint, but rather your personal fingerprint, that has the power to make a real difference for our customers and to touch the lives of people both at home and around the world. Responsibilities HAVI is seeking an intern to support the Supply Chain Management - Customer Success team during summer 2019 (June 3 - August 16) in our Downers Grove location. As a HAVI intern, you will participate in exciting projects and assignments that support our fast-paced business while working on your own and with team members as you embark on your career. We offer a 10-week program, 36-hour work-weeks, and a lunch subsidy to all interns! Key assignments & projects:As part of the Customer Success team, you will help us to better understand how our Supply Chain Integration services are used by our customers and how those services create value in the supply chain. This assignment will provide you with a broad understanding of end-to-end planning and integration services we deliverAssist in preparation, distribution, and tracking of Voice of the Customer surveys to our key supply chain customers and partnersTabulate results and analyze feedback trendsFollow-up with participants on specific replies in order to turn narrative responses into actionable insightsPresent findings and insights to the Supply Chain Management leadership team Participate in a special project to create a scorecard that enables the cross-functional Supply Chain Management team to assess and track stakeholder satisfaction Desired Skills & Experience Successful intern candidates meet the following requirements: Must be available June 3 - August 16Minimum requirement of junior year college completion Must be pursuing a Bachelor's degree in Supply Chain ManagementMinimum GPA of 3.0 Demonstrated time management skills through course work and extracurricular activitiesMS Office experience (Excel, Word, PowerPoint)Good written and verbal communicationCollaborative/teamwork oriented Benefits Housing assistance is not provided for summer internships.OptionsApply for this job onlineApplyShareRefer this job to a friendReferSorry the Share function is not working properly at this moment. Please refresh the page and try again later.Share on your newsfeed Need help finding the right job? We can recommend jobs specifically for you! Software Powered by iCIMS

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