COMPANY OVERVIEW

The Holiday Inn – Fargo is a full-service hotel committed to empowering the success and well-being of our employees by offering career paths in all areas of the hotel. From back of the house positions in our kitchen and housekeeping departments, to front-facing positions like guest service or restaurant serving, we’re sure you’ll find the perfect fit within our hotel!

We are looking for those who are dynamic, resourceful and ready to jump into any situation to give a helping hand. If you are a positive person and have a genuine interest in the well-being of others around you, we invite you to apply today! You make us who we are.

JOB SUMMARY

Barbacks and cocktail Servers bridge the bar and our guests, ensuring that their food and drinks are out and the guests at each table are happy. The barbacks must keep the bar area stocked and the flow of drinks uninterrupted for our guests. Our cocktail servers are always organized, calm, and friendly, going above and beyond to make sure their tables have the best experience. If you thrive in a fast-paced environment and are enthusiastic about serving others, this may be just the job for you!

RESPONSIBILITIES

Welcome guests with a friendly greeting and a smile.

Present menu, answer questions, and make suggestions regarding food, drinks, and service.

Deliver food and drink orders to guests in a timely and courteous manner.

Relay and/or enter order into POS system and serve courses from bar and/or kitchen.

Observe guests and check in with them periodically to fulfill any additional requests, assure satisfaction, refills, and top-notch service.

Handle cash, credit and house charges accurately.

Assist in the garnishing of drinks.

Stock napkins, straws, salt & pepper shakers, sugar containers, condiments, etc.

Return all used bar glassware to bar.

May assist kitchen staff by ladling soup, tossing salad, portioning desserts, brewing coffee, and performing other services as determined by needs of the restaurant.

Clear and reset counters and tables at conclusion of each guest.

Work with the hotel team to create and deliver a memorable service experience for guests.

QUALIFICATIONS

Knowledge of food service regulations.

Strong customer service and interpersonal communications skills required.

Able to easily and quickly lift and carry heavy trays.

Able to stand for long periods of time.

Able to utilize quick thinking and apply quick resolution to guest issues in accordance to the brand standards.

Able to work in fast paced environment.

Able to prioritize, organize, and manage multiple tasks.

BENEFITS

Associate Hotel Discounts Worldwide!

PTO Accrual from day one!

Health, Dental and Vision Insurance

401(k) with Employer Match

Short Term & Long Term Disability Insurance

Paid Life Insurance

Employee Assistance Program