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Assistant General Manager

Homewood Suites

Assistant General Manager

Phoenix, AZ
Full Time
Paid
  • Responsibilities

    The Phoenix Happy Valley Homewood Suites is hiring an Assistant General Manager! 

    Join our family of exceptional hotels at North Central Group where you’ll enjoy rewarding work, opportunities to grow your career and stay with us, and a supportive environment that is fun!  Our friendly and attentive Assistant General Manager assists with overseeing all hotel operations while also providing our hotel guests with excellent customer service and a memorable stay.

    Responsibilities:

    Oversee hotel staffing to include recruitment & selection, orientation, training & development, scheduling, counseling, performance management and other team member relations issues

    Assist with various accounting/financial functions

    Promote and maintain excellent service scores

    Act as the Manager on Duty in the absence of the General Manager

    Assist with the local sales efforts while staying current on industry trends and local market activities

    Ensure safety and security of the hotel, staff and guests

    What are we looking for?

    College degree or at least three years of related work experience in business management, hospitality or related field

    Friendly customer service to brighten the day of our hotel guests

    Hospitality and guest focus

    Strong attention to detail

    Reliability and honesty

    Teamwork and cooperation

    What can you look forward to?

    Health, Dental and Vision insurance

    Company paid short-term disability, long-term disability and life insurance

    Paid time off

    Anniversary day off with pay

    Paid volunteer hours

    Educational and Professional Certification assistance

    401(k) retirement plan with company match

    Heath and fitness monthly reimbursement

    Hotel room discounts nationwide

    #whyNCG

    With 35 years of hospitality expertise, North Central Group consistently delivers exceptional service to our guests. Our company operates 25+ award-winning hotels in five states within the Marriott and Hilton family of brands. Check out our jobs at www.ncghotels.com/careers and join our growing staff of 1,000 team members!

    North Central Group is an Equal Opportunity Employer.

  • Industry
    Hospitality