Job Description

The Housekeeping Houseperson plays a critical role in supporting the housekeeping team by maintaining cleanliness in guest and public areas, managing linen and trash logistics, and ensuring that housekeeping closets and supplies are well-organized. This position assists housekeepers with room preparation, handles the delivery and removal of items such as cribs and highchairs, and contributes to the overall guest experience by keeping the property clean, safe, and welcoming. The Houseperson is expected to respond to guest requests professionally, uphold safety standards, and represent Westgate Resorts with a high level of integrity and service.

As a Houseperson, you will:

• Assist housekeepers with stripping units of soiled linen and trash.
• Support cleaning of guest units, including pet cleans and deep cleans.
• Clean walkways, stairways, corridors, elevators, guest laundry rooms, and front entrances.
• Deliver linen bags/buckets to checkout unit doors and pick up soiled linens for processing.
• Rotate laundry bins and maintain the cleanliness of laundry chute closets.
• Remove and place cribs, highchairs, and other equipment in designated pickup areas.
• Collect and dispose of trash from guest units, public areas, and outdoor enclosures.
• Maintain housekeeping, storage, and linen closets neat, clean, and stocked.
• Deliver and organize linens in building closets.
• Ensure empty buckets and supplies are placed in designated areas.
• Use all equipment and supplies properly and safely.
• Secure and return all issued keys and maintain orderly carts and equipment.
• Report damaged items, lost & found, and safety concerns promptly.
• Respond to guest and owner requests professionally and promptly.
• Assist with training new team members and support other departments as needed.
• Represent Westgate Resorts with professionalism and promote company values.
• Perform other duties as assigned.

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares out commitment.

Qualifications

• High school diploma or general education degree GED.
• The Team Member must regularly lift and/or move up to 50 pounds.
• Follow instructions without close supervision.
• Must be able to work weekends and holidays as needed.
• Required to pass a background screen, drug test, and prove eligibility to work in the United States.

Additional Information

Why Westgate?

• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Wellness Programs to Support Your Well-Being
• Tuition Assistance to Help You Grow Your Career
• Employee Assistance Program (EAP) – Support When You Need It Most
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer. __ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.