Job Description

This IT Product Management internship provides hands-on experience working with cross-functional teams to support the design, development, and delivery of digital products that enhance the guest experience and drive business value.

What You Will Be Doing:

• Assist product managers in defining product requirements.
• Participate in agile ceremonies including sprint planning, stand-ups, and retrospectives.
• Conduct competitive analysis and user research to support feature development.
• Collaborate with UX/UI designers, developers, QA analysts, and business stakeholders.
• Support testing and QA efforts to validate new features and functionality.
• Support day-to-day tasks.
• Other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What You Will Bring:

• Previous internship, part-time work, or campus involvement in IT is preferred.
• Experience working in a fast-paced, team-oriented environment is a plus.
• Currently enrolled as a junior or senior in an accredited bachelor’s program—or a recent graduate (within 1 year)—or in a Master's Program in Information Systems, Computer Science, Business, or a related field.
• Minimum cumulative GPA of 3.0 and must be in good academic standing.
• Experience with Agile/Scrum methodologies is a plus
• Ability to work in a collaborative, fast-paced environment
• Familiarity with tools like JIRA, Confluence, Figma, or Tableau is a bonus
• Analytical mindset with strong attention to detail
• Excellent written and verbal communication skills
• Strong interest in product management, technology, and customer-focused

Travel Requirements

• This position requires flexibility in work location based on business needs. The Intern may be based at the Ocoee Corporate Office or work from one of our Orlando or Kissimmee resort locations and Ocoee Corporate Office.

Additional Information

Why Westgate?

• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Wellness Programs to Support Your Well-Being
• Tuition Assistance to Help You Grow Your Career
• Employee Assistance Program (EAP) – Support When You Need It Most
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer. __ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.