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Guest Relations Intern Intercontinental

Intercontinental Hotels Group

Guest Relations Intern Intercontinental

New York, NY
Internship
Paid
  • Responsibilities

    Experience : 0 Description : Guest Relations Intern ~ InterContinental New York BarclayJob Number R153156Hotel Brand:United States - United States - New York - New YorkDescriptionGuest Relations Intern ~ InterContinental New York BarclayDo you see yourself a Guest Relations Intern? What's your passion? Whether you're into sports, shopping or just reading a good book, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.An icon of refined Manhattan elegance since 1926, the InterContinental New York Barclay re-opened in spring 2016, following an extensive renovation as the city's luxury hotel of choice. Located off Park Avenue in midtown east, The Barclay features 702 beautifully-designed guestrooms with 30 suites, an opulent Presidential Suite and Penthouse Sky Suite with 1,500 feet of outdoor space and Chrysler Building views. The hotel boasts 15,000 square feet of meeting space and two large ballrooms for New York's most memorable weddings, benefits, and galas. The Barclay offers a Club InterContinental. It's Gin bar and lounge with light dining, is a dynamic social hub in the hotel's expansive lobby. The "new" Barclay' embraces the hotel's distinctive legacy, while modernizing every detail.This is an entry level role that would help assist with pre/post stay guest follow ups, assist the Director of Guest Relations with in-house VIPs, special occasions, amenity requests and online guest satisfaction management. The intern will also be able to assist in the lobby with guests as needed and assist with special projects.This job requires ability to perform the following: Carrying or lifting items weighing up to 25 pounds Frequently standing up and moving about the hotel Frequently handling objects and equipment Frequently bending, stooping, and kneelingOther: Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company. Reading and writing abilities are utilized often when completing paperwork and shift reports, and giving and receiving instructions. Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently. Problem solving, reasoning, motivating, organizational and training abilities are used often. Ability to travel to attend workshops, conferences, etc. May be required to work nights, weekends, and/or holidays.In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG. IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans. County : New York URL : https://nlx.jobsyn.org/ec2d743ca08444778fe3b6825e0f32de159

  • Industry
    Hospitality