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Customer Service Representative

Jamba Juice

Customer Service Representative

Durham, NC
Part Time
Paid
  • Responsibilities

    Benefits:

    Employee discounts

    Flexible schedule

    Opportunity for advancement

    Customer Service Representative

    Job Qualifications

    Experience: A few months to one year of related experience

    Skills

    Time management

    Forward thinking and proactive

    Interpersonal Skills

    Customer service

    Excellent verbal and written communication

    Active listening

    Social perceptiveness

    Coordination

    Overall Job Objective

    Display a passion for people, compassion, and willingness to assist fellow Jamba

    staff and customers by actively listening and connecting with their needs to

    produce quality foods and products.

    General Duties

    Greets customers.

    Prepares and serves smoothie beverages.

    Leveraged strong organizational skills to efficiently manage tasks and maintain a

    well-organized work environment.

    Cleans and sanitizes work areas, utensils, equipment and service and seating

    areas.

    Checks temperatures of freezers, refrigerators, and heating equipment to ensure

    proper functionality.

    Describes menu items to customers or suggests products that might appeal to

    them.

    Utilize time and resources effectively to create customer orders with quality, and

    consistent execution to achieve performance targets centered around positive

    customer experience.

    Provides customers with product details, such as ingrediants included in our

    smoothie products.

    Receives and processes customer payments.

    Serves prepared foods, such as breakfast sandwiches, pretzels, etc.

    Stocks customer service stations with paper products or beverage preparation

    items.

    Prepares and serves specialty beverages, and baked goods to patrons.

    *The company reserves the right to add or change duties at any time

  • Industry
    Hospitality